SPA LEAD MASSAGE THERAPIST - CB - PART-TIME - VARIED SHIFT

Mesquite Entertainment•Mesquite, NV

5d•$25•Onsite

About The Position

The Lead Massage Therapist is responsible for delivering exceptional massage therapy services while providing leadership, guidance, support, and training to the massage therapist team. This role ensures high standards of client care, compliance with licensing and safety regulations, and consistent service quality across all treatments.

Requirements

The Lead Therapist must have a minimum of 3 years of hands on experience as a Massage Therapist.
This person must know the techniques and body treatments offered by the Spa, as well as the Spa policies and procedures.
Excellent organizational and communication skills are a must.
This person must have basic computer skills.
Must have strong leadership skills, and excellent client service and interpersonal skills.
Must be able to manage time effectively and have the ability to multi-task.
Must be able to perform massage therapy services for extended periods of time.
Must have the flexible availability to include evenings and weekends.
State of Nevada Massage Therapist License.
MINIMUM AGE REQUIREMENT: 18 years old

Responsibilities

Assist with developing, updating, and maintaining massage service protocols.
Train Massage Therapist on treatment protocols.
Ensure adherence to treatment protocols, sanitation, and safety standards
Implement procedures to improve productivity and customer service.
Evaluate therapist job performance, document trainings and assist in Massage Therapist protocol coaching.
Consistent and effective weekly communication with Spa management.
Maintain efficient guest and team member services.
Assist with onboarding of new Massage Therapists.
Other job related duties as assigned and instructed by management.
Serve as a mentor and role model for the Massage Therapist team.
Address team concerns and promote a positive and collaborative work environment.
Create new ideas for customer and team member service.
Take ownership in the position.
Covering shifts for fellow team players in emergency situations.
Embellishing and recognizing the positive attributes of fellow team members.