Spa Massage Therapist

Boardwalk IG Management LLC•Yountville, CA

About The Position

Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: The Massage Therapist is responsible for delivering exceptional massage and body treatments in accordance with The Spa at Estate Yountville’s service standards. Reporting to the Lead Massage Therapist and Spa Supervisor, with oversight from the Spa Director, this role provides personalized treatments, supports retail performance, and maintains treatment room standards to ensure a consistent and elevated guest experience.

Requirements

Active and current Massage Therapy License in good standing.
Completion of state-required massage therapy training hours
Strong knowledge of anatomy, physiology, contraindications, and therapeutic massage techniques.
Excellent communication and guest service skills.
Strong organizational skills and attention to detail.
Ability to work independently while following established protocols.
Commitment to maintaining licensure and continuing education.
Ability to stand and perform treatments for extended periods.
Ability to lift, carry, and move professional equipment and supplies as needed.
Comfortable working in an environment with essential oils and treatment aromas.
Ability to maintain focus and professionalism in a fast-paced hospitality setting.

Nice To Haves

Previous spa or luxury hospitality experience preferred.

Responsibilities

Perform all massage and body treatments in accordance with the Spa Treatment Menu and Massage Therapist Protocol Manual.
Customize treatments based on guest needs, health considerations, contraindications, and feedback.
Maintain knowledge of anatomy, physiology, and therapeutic massage techniques.
Deliver consistent, high-quality treatments aligned with luxury spa standards.
Conduct thorough guest consultations and maintain accurate treatment documentation.
Recommend appropriate enhancements, home care products, and follow-up services.
Adhere to scheduled treatment times and professional shift standards.
Maintain cleanliness, organization, and sanitation of treatment rooms in accordance with state regulations.
Properly disinfect tools and equipment following all sanitation requirements.
Restock treatment rooms and notify leadership of inventory needs.
Support retail operations by maintaining product knowledge and meeting established performance goals.
Attend scheduled trainings and participate in ongoing education.
Address guest concerns professionally and escalate service recovery needs to leadership when appropriate.
Perform additional duties as assigned to support spa operations.