Spa Office Manager

High End HiringNew York, NY
2d$60,000 - $70,000Onsite

About The Position

Join our luxurious Spa as a Spa Office Manager, where you will be at the forefront of providing an exceptional customer experience in a serene and upscale environment. In this role, you will oversee daily operations, manage the front desk team, and ensure that all clients receive top-notch service. This is not a job for someone seeking a paycheck. This is a role for someone seeking mastery, growth, and the opportunity to build an extraordinary team inside one of the most recognized names in luxury skincare. We believe beautiful skin is built through intelligence, discipline, and care. The same is true of culture. We are seeking a leader who is passionate about developing people, elevating standards, and driving measurable performance — not because they are told to, but because excellence matters to them. If you are motivated solely by compensation, this will not be the right environment. If you are motivated by building something meaningful, refining your craft, and leading a team toward greatness — we would love to meet you. As the Spa Office Manager, your responsibilities will include supervising staff, managing appointments, handling customer inquiries, and maintaining a smooth workflow within the spa. Your organizational skills and attention to detail will be crucial as you maintain the spa's high standards of service. Must be able to keep stats on spreadsheets and be able to turn numbers around and must have skill in sales of beauty products. Spa hours: The Spa is open seven days per week, 8am to 8pm. You will work 40 hours within that time frame, as a salary employee. One of your days will be a weekend day. #IND

Requirements

  • Previous experience in spa or wellness management
  • Strong customer service and communication skills
  • Sales skills
  • Proficiency in scheduling software and Microsoft Office
  • Ability to work in a fast-paced environment
  • Leadership and team management skills
  • High energy and a positive attitude
  • Detail-oriented and organized
  • Passion for wellness and the spa industry

Responsibilities

  • supervising staff
  • managing appointments
  • handling customer inquiries
  • maintaining a smooth workflow within the spa
  • keeping stats on spreadsheets
  • turning numbers around
  • sales of beauty products

Benefits

  • $60,000 - $70,000 salary, plus a generous bonus system
  • Teledoc, dental, vision, and life insurance
  • Employee discounts on products and services
  • PTO after 90 days.
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