Spare Parts Specialist

Valmet • Bedford, NH

2d • Hybrid

About The Position

Are you looking to move your career forward? Valmet is seeking great people to mentor into the next generation of paper industry professionals. Help us remain champions to our customers while being good neighbors and stewards of the earth reducing our impact to the environment. The Spare Parts Specialist will serve as the customer contact for assigned accounts, facilitating all inside sales functions. Primarily providing quotations and order acknowledgements for spare parts and consumable products, and general customer support. Receive customer inquiries for spare parts and consumables through direct communication or through the Product Sales Managers. Identify specific parts utilizing Valmet documentation systems. Provide technical applications and customer quotations and order acknowledgements for spare parts and consumables. Provide technical support for spare part coordinators, customers, and other sales personnel.

Requirements

• Associate's Degree from a two year college in business or engineering or related field
• 3 to 5 years customer service experience or experience in a technical capacity, preferably in the pulp and paper industry
• equivalent combination of education and experience

Responsibilities

• Serve as the customer contact for assigned accounts
• Facilitate all inside sales functions
• Provide quotations and order acknowledgements for spare parts and consumable products
• Provide general customer support
• Receive customer inquiries for spare parts and consumables through direct communication or through the Product Sales Managers
• Identify specific parts utilizing Valmet documentation systems
• Provide technical applications and customer quotations and order acknowledgements for spare parts and consumables
• Provide technical support for spare part coordinators, customers, and other sales personnel

Benefits

• Valmet offers a dynamic work environment that is team-oriented, international and focused on growth.
• We value and encourage an innovative culture that suits development-minded people who enjoy working in a fast-paced and energetic environment.
• All this comes with a generous wage and benefits package that includes a company funded pension plan and 401k with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree