Speaker Operations Associate
About The Position
This role is based in our 605 Third Ave, NY office This Speaker Operations Associate role will sit within the operations team to support the operational delivery of the Money20/20 Speakers & Content programs at the Money20/20 shows and bespoke special events. Content refers to a variety of elements at Money20/20 which involve speakers, content conversations, or AV elements; podcasts, main stages, editorial content, sponsored content, meetups, fringe events, industry nights, closed-door sessions, and other content-driven activities. Our aim is to deliver world class customer service along the speaker journey. In this role, you will be a core support both in the lead-up to and during the on-site delivery of the shows.
Requirements
- Event experience, preferable
- Demonstrated success in a role that requires strong planning, prioritization and implementation skills with focus on detail
- Ability to work in a high-performing, fast paced environment
- Works well within a team
- Self-motivated, accountable and sets own goals
- Good communication skills and great customer service
- Patient, calm and composed under pressure
- As this role supports across shows across the different time zones, alternative work hours will be required, as necessary
- On-site delivery, available to travel within the US, with potential expansion to the Netherlands and Asia.
Responsibilities
- Execute comprehensive speaker onboarding for Money20/20 USA show and bespoke events, covering speaker hub updates, registration, profiles, VIP arrangements, and session coordination
- Partner with the marketing and product teams to ensure all marketing collateral featuring speakers and content is correct, including website, email campaigns, social media, and app
- Manage and maintain the speakers inbox throughout the USA show cycle and support global shows
- Own the production and delivery of speaker gifts and exclusive experiences
- Oversee and lead on post-show deliverables, including gathering speaker feedback, testimonials, and distributing event photos and follow-up materials
- Direct speakers lounge, and exclusive speaker-only areas onsite at Money20/20 shows and special events
- Coordinate the purchasing and shipment of speaker/content enhancements
- Maintenance of speaker tracking documents; regional and global
Benefits
- Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
- Broader impact: take up to four days per year to volunteer, with charity match funding available too
- Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
- Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
- Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
- Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
- Recognition for great work, with global awards and kudos programs
- As an international company, the chance to collaborate with teams around the world
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
