Special Investigator (Remote)

Selective Insurance Company of America

4d • $83,000 - $108,000 • Remote

About The Position

At Selective, we don't just insure uniquely, we employ uniqueness.

Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work® in 2025 for the sixth consecutive year.

Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.

Overview

As a Major Case Special Investigator, you will utilize both analytical acumen and strong investigative techniques to explore fraudulent schemes within claims and underwriting. You will identify, investigate, and make appropriate recommendations for the disposition of losses which appear fraudulent in nature. You will act as a liaison between the company, law enforcement, and state fraud bureaus. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.

Requirements

• Familiarity with Windows OS, proficiency in Microsoft Word, Excel, PowerPoint, and other software applications
• Experience in Major Case Unit investigations including complex claims and organized networks
• Experience coordinating investigations with external partners such as the NICB, State Insurance Departments, FBI, etc
• Experience in multi-jurisdictional coordination with multiple states or insurance carriers
• College degree preferred
• Preferred 10 years SIU experience with a primary insurance carrier.
• Preferred 2-4 years claims experience.
• Preferred Advanced Fraud Designations – CFE, CIAFP, CIFI, CIFA, etc.

Nice To Haves

• Preferred 10 years SIU experience with a primary insurance carrier.
• Preferred 2-4 years claims experience.
• Preferred Advanced Fraud Designations – CFE, CIAFP, CIFI, CIFA, etc.

Responsibilities

• Performs in‑depth investigations of the most complex fraud or misconduct allegations related to claims, underwriting, and coverage issues referred to SIU. Develops well‑supported recommendations for the disposition of individual cases as well as broader network‑based fraud patterns.
• Applies deep expertise in investigating complex claims and organized fraud schemes to proactively identify and mitigate questionable exposures across the company’s book of business.
• Gathers, reviews, and analyzes evidence, conducts background checks, interviews key parties, and prepares appropriate recommendations and reports.
• Maintains thorough documentation in case files, including actions taken, investigative strategies, and information gathered. Produces comprehensive investigative reports as required for court or other legal proceedings.
• Collaborates with law enforcement officials and regulartory bodies in civil and criminal investigations and prosecutions. Assists defense counsel on cases in litigation due to fraud or arson.
• Partners with claims, underwriting, and other business partners by providing fraud detection and prevention training and participating in case discussions.
• Maintains up‑to‑date knowledge of industry trends, evolving investigative methodologies, and regulatory changes affecting fraud investigations. Adheres to current legislation, judicial rulings, and established best practices governing insurance‑fraud investigations.
• Upholds strict confidentiality and ensures the integrity of investigative processes.

Benefits

• Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life.
• These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off.
• Additional details about our total rewards package can be found by visiting our benefits page.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level