Specialist-Authorization Denial

BaptistMemphis, TN
9d

About The Position

Authorization Denial Specialist ensures that chemotherapy (specialty group) and other infusions/radiation therapy/radiology/ surgical services meet medical necessity and appropriateness per insurance medical policies/ FDA/NCCN guidelines. Initiates and coordinates pre-certifications/prior authorizations per payer guidelines prior to services being rendered and completes the Insurance verification process. Reviews clinical information and supporting documentation for outpatient or Part B services authorization denials to determine and perform retro authorizations, reconsiderations or appeal actions to defend the revenue. Performs other duties as assigned.

Requirements

  • 3 – 5 years of business experience in a healthcare environment with 2 of those years being in a clinical setting.
  • Skill in communicating clearly and effectively using standard English in written, oral, and verbal format to achieve high productivity and efficiency.
  • Skill to write legibly and record information accurately as necessary to perform job duties.
  • Strong organizational skills.
  • Ability to type and/or key correctly
  • Requires critical thinking and judgement.
  • Excellent customer service and communication skills.
  • Ability to speak, articulate, and be understood clearly.
  • Ability to read and understand medical policies, compendiums, LCDs, and FDA guidelines.
  • Must be able to multi-task and be flexible.
  • Advance computer literacy skills and problem-solving skills.
  • Ability to deal with confrontational issues and high stress situations with patients, family, and physicians.

Nice To Haves

  • 5 years of business experience in a healthcare environment with at least 3 years payer specific experience.
  • 3 years clinical experience in a clinical care setting
  • Pre-certification experience desired.
  • associate's degree or 2 years of college level courses.
  • Must demonstrate the ability to appropriately use standard criteria established by payers.
  • Pharmacy Tech, CHAA, RHIT, LPN, RN

Responsibilities

  • Obtain and review treatment/therapy plan orders for medical necessity and appropriateness according to insurance medical policy/FDA/NCCN guidelines and requirements.
  • Research insurance company medical policies, medical literature, and compendiums to determine eligibility for services. Utilize multiple healthcare websites
  • Responsible for tracking, obtaining, and extending authorizations from various carriers in a timely manner
  • Responsible for completing the Insurance Verification process
  • Works closely with physicians and clinic staff obtain authorizations to promote positive patient outcomes, timely treatment and positive reimbursement
  • Understands and complies with regulatory requirements by specific insurance companies and facilitates compliance by maintaining awareness of guidelines and ensuring compliance through communication and documentation to appropriate staff.
  • Reviews, assesses and evaluates all authorization denial communications received in order to optimize reimbursement
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