Specialist, Conversion Rate and Experimentation

Pandora • New York, NY

1d • $93,000 - $115,000

About The Position

The Conversion Rate and Experimentation Specialist is responsible for driving incremental conversion and revenue growth for the Canadian business through disciplined experimentation and data-led optimization. This role owns the identification, prioritization, and execution of testing initiatives across the digital customer journey, with a focus on resolving friction points and unlocking high-impact growth opportunities.

The role balances hands-on deployment of tests with strategic oversight of the testing roadmap, ensuring efforts remain focused on the highest-value opportunities. The Conversion Rate and Experimentation Specialist will also serve as a key partner to global teams, influencing testing priorities and surfacing local business needs to shape broader experimentation strategies.

Requirements

• Ideally a bachelor’s degree; open to candidates with an associate degree coupled with strong relevant experience.
• 2–5 years of experience in an experimentation‑focused program, with hands‑on proficiency in A/B testing and personalization platforms such as Monetate, Optimizely, or similar tools.
• Background in retail, fashion, or FMCG industries, with a strong understanding of consumer behavior and digital performance metrics.
• Experience working within a global or highly matrixed organization, collaborating across markets and cross‑functional teams.
• Strong data orientation with experience using analytics to drive decision-making and prioritization
• Deep understanding of digital customer behavior, shopping journeys, and conversion drivers
• Demonstrated experience in testing, experimentation, and optimization within an e-commerce or digital environment
• Strong bias for action with the ability to turn insights into execution quickly and effectively
• Proven ability to synthesize complex data into clear insights, actions, and recommendations
• Experience working cross-functionally with teams such as Product, Marketing, UX, Technology, and Analytics
• Ability to operate in a matrixed organization, balancing influence, stakeholder input, and prioritization
• Highly focused and disciplined, with the ability to stay aligned to core objectives and avoid reactive “chasing”

Responsibilities

• Own and execute the Canadian testing and optimization roadmap with a clear focus on incremental conversion and revenue growth
• Leverage quantitative and qualitative data to identify the highest-impact opportunities across the customer journey
• Design, deploy, and analyze A/B and multivariate tests, ensuring methodological rigor and actionable outputs. Conduct thorough test analysis to identify wins, iterations, and next steps
• Identify customer friction points and develop test-based solutions to address them
• Translate test results and behavioral insights into clear recommendations, next steps, and business actions
• Influence global partners by clearly articulating Canadian market needs, priorities, and test learnings
• Balance tactical execution of tests with strategic recalibration of priorities based on performance and learnings
• Operate effectively under influence, incorporating cross-functional inputs while maintaining focus on core objectives
• Manage multiple stakeholders and workstreams without losing clarity or momentum

Benefits

• We Dare! We offer robust compensation package including base and bonus, a 401K plan to help you secure your financial future
• We Care! Pandora offers extensive benefits including: Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, recognition program and product discounts!
• We Dream! Pandora is fostering growth and crafting opportunities to support the business needs which learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement and more
• We Deliver! PTO Package including: Vacation, Personal, Sick, Celebration days and Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level