Specialist: Health Informatics (On-Site with Hybrid Flexibility)

Pagosa Springs Medical Center • Pagosa Springs, CO

6d • $18 - $28 • Onsite

About The Position

Pagosa Springs Medical Center (PSMC) is seeking a detail-oriented and collaborative Health Informatics Specialist to support clinical and revenue cycle users of the Oracle Health (Cerner) Electronic Health Record (EHR). This position partners with Department Directors and Managers to improve workflow efficiency, perform system testing and validation, support reporting and analytics, and assist end users with technical troubleshooting. The Specialist also supports patient portal access, manages Oracle Health service requests, and provides access and support for Contexture’s Patient Care 360 Health Information Exchange (HIE). This role plays a key part in maintaining data integrity, optimizing workflows, and supporting patient safety across the organization. Join a Hospital That Feels Like Family – In a Town That Feels Like Home Pagosa Springs Medical Center is an award-winning, independent Critical Access Hospital serving the residents and visitors of Archuleta County and the surrounding region. As a modern rural hospital, PSMC delivers exceptional emergency, primary, and specialty care supported by advanced technology, a collaborative medical staff, and a leadership team committed to quality, safety, and patient-centered service. At PSMC, you are not just a number – you are a valued team member whose contributions make a real difference. We prioritize professional growth, meaningful work, and a positive, supportive workplace culture grounded in our WISER values: Wholeness, Integrity, Stewardship, Excellence, and Respect. What you’ll find at PSMC: A supportive, collaborative culture where people truly care about each other Modern facilities and growing service lines Leadership that listens and invests in staff Opportunities to learn, grow, and advance your career A place where you can have direct impact on patient care and community wellness Live Where Other People Vacation Pagosa Springs is a mountain paradise tucked among the rugged peaks of the San Juan National Forest. Here, you can step into nature the moment you clock out: Relax in our world-famous hot springs Ski or snowboard at Wolf Creek Ski Area – “the most snow in Colorado,” just 30 minutes away Explore hundreds of miles of hiking, biking, and off-roading trails Enjoy fly fishing, rafting, or paddle boarding on pristine rivers and lakes Experience warm, friendly community with local festivals, live music, farmers markets, and small-town charm If you’re looking for meaningful work, work-life balance, and a community that embraces you – PSMC and Pagosa Springs are the perfect place to build your future.

Requirements

• Associate’s degree in healthcare administration, computer science, business administration, or related field preferred
• Minimum of two (2) years of healthcare experience required
• Demonstrated advanced experience with electronic health record systems required
• Current AHA BLS (Heart Saver) certification required
• Strong data collection, analysis, and interpretation skills
• Proficiency with Microsoft Office, spreadsheets, and reporting tools
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills

Nice To Haves

• Experience as a Cerner (Oracle) Community Works end user strongly preferred

Responsibilities

• Provide day-to-day support for Oracle Health (Cerner) EHR users
• Collaborate with department leaders to improve clinical and revenue cycle workflows
• Perform system testing and validation for upgrades, enhancements, and new workflows
• Submit and manage Oracle Health service requests and monitor Community updates
• Communicate system-wide issues and resolutions to end users
• Assist patients with establishing and troubleshooting patient portal accounts
• Manage user access, permissions, and support onboarding/offboarding processes
• Provide and support access to Contexture’s Patient Care 360 HIE
• Run, validate, troubleshoot, and analyze clinical and revenue cycle reports
• Assist end users in exporting and scheduling reports
• Support data validation and performance improvement initiatives
• Maintain strict confidentiality and promote patient safety in all system activities

Benefits

• Benefits include generous paid time off, separate sick leave, health, dental, vision, life and AD&D insurance, long-term disability and option for short-term disability, and retirement plan with employer contribution.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree