III – Trust Administration

Central Pacific Bank•Honolulu, HI

About The Position

Provides back-office operations support of Trust accounts and Trust system including fee processing, cash sweep/trade processing, transaction processing, review and reconciliation. Responsible for daily regulatory tax payments, reconciliation and reporting. Coordinate reporting, updates, changes and corrections with Trust system vendors. Able to perform analysis of Trust account information as required by manager. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.

Requirements

High School Diploma or GED equivalency required.
1+ years of experience in trust operations, including entering transactions and obtaining reports/information from trust accounting systems required.
2+ years of experience in trust operations, including entering transactions and obtaining reports/information from trust accounting systems required.
3+ years of experience in trust operations, including entering transactions and obtaining reports/information from trust accounting systems required.
Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
Must be able to read and understand bank-related documents.
Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.

Responsibilities

Work with Trust Division and related branch departments to provide back-office support for Trust accounts.
Perform daily transaction processing, Retirement benefits transaction processing, review, updates, reconciliation and document maintenance; includes reconciliation to bank general ledger accounts, IMMA interest posting and research of account transactions.
Responsible for fee processing, posting, adjustments, tracking and reconciliation.
Coordinate statement reporting activities including tracking, pricing, corrections and compiling.
Act as liaison between Trust Division and vendors.
Provide back up for Trust Operations Officer and assist/back up other Trust department functions, as necessary.
Responsible for 945 federal withholding payments and reporting in preparation of annual Form 945.
Comply with external and internal regulatory and Bank operational requirements.
Assist with development, implementation, maintenance and adherence to Division/operations policies, procedures, business practices and performance standards.
Provide analytical support to Trust Division for Trust Operations functions.
Prepare quarterly certifications to ensure compliance with bank and division procedures.
Follow dual control and authority procedures.
Ensure safe-keeping of high-risk negotiable instruments, i.e. checks, stock certifications, wills and trust documents.
Special projects as assigned by manager.
Ability to work independently.