Specialist II, People Services (HR Systems Analyst - HRIS & Payroll)

ASM•Phoenix, AZ

16d

About The Position

The HR Systems Analyst, HRIS & Payroll, is a hybrid role responsible for supporting enterprise HR systems, providing functional payroll expertise , and delivering high - quality HR operational support across the employee lifecycle. This position combines HRIS configuration and reporting responsibilities with hands-on payroll support, data management, troubleshooting, and cross-functional guidance for employees and managers . This role partners closely across functions to ensure system accuracy, optimize processes, and maintain compliance with regulatory requirements. The ideal candidate is detail - oriented, technically strong, customer focused, and comfortable balancing recurring operational work with project-based systems enhancements .

Requirements

Bachelor’s degree in Human Resources, Business Administration or related field.
2+ years supporting enterprise HRIS platforms
Hands-on experience in HRIS configuration, reporting, data management, and issue resolution.
Strong analytical, troubleshooting, and data validation skills.
Excellent communication skills with the ability to collaborate across functions.
Ability to manage multiple priorities with strong customer service focus.
Proficiency with Excel.

Nice To Haves

Basic knowledge of payroll processing, wage/tax compliance, and payroll systems (Dayforce, ADP, Paychex, Insperity, etc.).
Experience in HR Operations, HR policy interpretation, and employee document management.
Experience creating dashboards using PowerBI or Tableau
Prior exposure to U.S. immigration processes.

Responsibilities

HRIS Functional Support Provide day-to-day support for HR systems, including SAP SuccessFactors, Dayforce, Greenhouse, Enboarder, CultureAmp and related tools.
Configure, maintain, test, and troubleshoot system functionality.
Support HR processes across the full employee lifecycle (hire, onboarding, transfers, promotions, separations).
Serve as a subject matter expert for system workflows, data structures, permissions, and reporting logic.
Maintain data accuracy, support corrections, and monitor interface health with IT.
Payroll Processing & Support Serve as a functional payroll SME supporting accurate and timely payroll processing.
Validate payroll inputs such as new hires, terminations, rate changes, bonuses, deductions, and corrections.
Partner to reconcile variances, resolve discrepancies, and ensure compliance with federal, state, and local wage/tax regulations.
Enter, audit, and maintain payroll-related data in applicable systems Respond to payroll inquiries with accuracy, professionalism, and urgency.
Support payroll year-end activities, audits, payroll reporting, and employee file maintenance.
System Enhancements & Projects Participate in HRIS project work, enhancements, implementations, and quarterly SuccessFactors releases.
Translate business requirements into functional specifications; assist IT in review and testing.
Review new system features and support demonstrations and training for HR and business users.
Identify opportunities for automation, simplification, and improved user experience.
Reporting, Data & Analytics Build, maintain, and optimize HR and payroll reports.
Conduct audits to ensure data quality, compliance, and alignment across systems.
Provide insights and data analyses to HR, Finance, and leadership.
Support compliance audits, SOx activities, and data-related inquiries.
Testing, Release Management & Documentation Create functional test scripts, execute UAT, and document results.
Support testing cycles tied to enhancements, integrations, and cyclical HR events.
Maintain updated system documentation, job aids, and knowledge-base articles.
User Support & HR Operations Support Provide excellent customer service to employees and managers, ensuring timely and accurate resolution of inquiries.
Support onboarding, HR policy interpretation, immigration questions, and People Services operational programs.
Promote consistency in HR processes and reinforce compliance standards.
Security, Compliance & Collaboration Support maintenance of HR system security roles and participate in periodic access audits.
Ensure compliance with company policies, data privacy, payroll regulations, and HR governance.
Collaborate with People Partners and Centers of Excellence to ensure data integrity and process alignment.
Continuous Improvement Stay current on SuccessFactors releases, best practices, and payroll regulatory changes.
Recommend process improvements to enhance data quality, system efficiency, and user experience.
Assist with global HR initiatives, process standardization, and system maturity efforts.