Specialist-Patient Accounts-Prior Authorization

IU HealthIndianapolis, IN
23hRemote

About The Position

We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day. Sound like a perfect match? Apply now - we can't wait to hear from you! Why Join IU Health? As Indiana’s largest and most comprehensive healthcare system, and the number 1 ranked healthcare system in Indiana, we offer:  401(K) retirement savings with employer match  Tuition reimbursement  Employee Assistance Program – Counseling at no cost to you  Healthy Results - Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck! The more you participate, the more you earn!   Schedule: Full-Time, 8 hour shift during regular business hours; start/end times are flexible. Work Location: Remote-Training will be held at Gateway Plaza; located 2 miles from Methodist Hospital Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We’re looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.

Requirements

  • High school diploma or equivalent. 
  • Requires working knowledge of payer billing requirements and regulations.

Nice To Haves

  • At least one year of experience in hospital or physician billing strongly preferred.

Responsibilities

  • Performs a number of functions related to accounts receivable such as claims processing and payment collection. 
  • May assist patients with questions about and problems with their accounts. 
  • May contact third-party payers regarding claims, update account information and provide administrative tasks on accounts.
  • Obtain prior authorizations for major medical benefits, including services covered by Medicaid, Medicare, and commercial insurance plans.
  • Secure insurance authorizations prior to home infusion services being administered to ensure timely and accurate coverage.
  • Submit and manage appeals for denied claims on behalf of patients, including gathering supporting documentation and communicating with payers.
  • Coordinate with physician offices to request and collect necessary medical records, clinical notes, and supporting documentation required for authorization or appeal processes.

Benefits

  • 401(K) retirement savings with employer match
  • Tuition reimbursement
  • Employee Assistance Program – Counseling at no cost to you
  • Healthy Results - Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck! The more you participate, the more you earn!
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