Specialty Pharmacy Technician III
About The Position
The Specialty Pharmacy Technician works under the direct supervision of the pharmacist. This position is responsible for the overall coordination and processing of new patient medication orders and reorders. This individual works with both internal and external customers to ensure that orders are processed in a timely manner and meet all financial and clinical requirements prior to fulfillment, including, the provision of customer service and expertise to patients or providers regarding specialty pharmacy enrollment, prescription processing, benefits inquiries, prescription status inquiries, and any other question as it pertains to their account. The Specialty Pharmacy Technician is responsible for answering incoming calls and completing outbound calls with patients, physicians and pharmacists, and preparing, dispensing and packaging of drugs to be delivered for patient use under the supervision of the pharmacist. The technician meets the requirements of being “qualified pharmacy technician” as established by the State Board of Pharmacy, and holds a pharmacy technician certification from a State Board of Pharmacy accredited agency. The technician adheres to all regulations as established by the State Board of Pharmacy. The specialty pharmacy technician III candidate meets all qualifications of the main Outpatient pharmacy technician I and II in addition to skills and participation in new employee training. The specialty pharmacy technician adheres to all specialty pharmacy policies and procedures. At Dayton Children's, we believe that each moment counts with our patients, families, and with each other. We are moving at a fast pace and are looking for the right talent for our team at Dayton Children's. We want people who embody our values and want to become a part of the Dayton Children's difference. If this is you, apply today! Our values: We commit to safety - We ensure every action and decision prioritizes the safety of patients, families, and employees. We serve with compassion - We bring generosity, empathy, and kindness to all interactions. We own every moment - We take pride in everything we do. We’re better together - We collaborate, communicate, and support one another to deliver optimal care. We innovate with purpose - We adapt and change to improve pediatric care, for today and tomorrow. We value and respect each person - We create an inclusive space where everyone feels welcome and respected. Dayton Children’s is proud to be an Equal Opportunity Employer that values diversity and will not discriminate against minorities, women, protected veterans, individuals with disabilities, or based on age, color, gender identity, national origin, race, religion, sex, sexual orientation, or transgender status.
Requirements
- The technician meets the requirements of being “qualified pharmacy technician” as established by the State Board of Pharmacy
- Holds a pharmacy technician certification from a State Board of Pharmacy accredited agency
- The technician adheres to all regulations as established by the State Board of Pharmacy
- The specialty pharmacy technician III candidate meets all qualifications of the main Outpatient pharmacy technician I and II in addition to skills and participation in new employee training
- The specialty pharmacy technician adheres to all specialty pharmacy policies and procedures
Responsibilities
- Works directly with patients, providers, insurance companies, health plans, and pharmacy team members regarding specialty pharmacy prescription fulfillment, benefits inquiries, processing, prescription status inquiries, and any other question as it pertains to their account.
- Obtains prescription authorizations/reauthorizations
- Screens, identifies, resolves or defers orders that have accounts receivable or clinical problems to the pharmacist or pharmacy manager
- Engage patients in assistance programs whenever available and appropriate
- Prepare medications for shipment and participate in packaging and shipping responsibilities
- Participate in quality improvement activities
- Participates in pharmacy committee activities, as requested
- Delivery of medications to clinic
- Works with Pharmacist to gather necessary clinical information needed to evaluate specialty medications needs and/or effectiveness
- Maintain Medication synchronization for all specialty patients when requested
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
