Specimen Processor
About The Position
At UPMC Chautauqua, our Specimen Processors are the heartbeat of the laboratory—ensuring every sample is handled with precision, urgency, and care. This casual role offers varied shifts between 7:00 a.m. – 8:00 p.m., providing schedule flexibility while supporting essential patient care. We’re seeking detail-oriented professionals with Medical Terminology knowledge, EMR experience, and a healthcare background who thrive in a fast-paced environment. Join a supportive, collaborative team with cross-training opportunities and room to grow within UPMC. You’ll partner with multiple departments to ensure timely, accurate testing—playing a critical role in delivering high-quality patient results every day.
Requirements
- High School diploma or equivalent.
- Good oral and written communication skills
- Ability to communicate effectively with all age groups and populations of external and internal customers (as well as co-workers) both by telephone and in person.
- NYS Staff Exclusion List (NYSEL)
Nice To Haves
- Experience in a clinical laboratory, physician's office, or other medical environment , including knowledge of or experience in Medical Terminology and Laboratory Information systems.
- Experience in a service environment including call center, customer service center, or product distribution/fulfillment center
Responsibilities
- Receive, sort, and prioritize all specimens according to laboratory policy.
- Verify patient identification and match specimens to requisitions for accuracy.
- Enter specimen receipt times and requisition data into the Laboratory Information System.
- Monitor pneumatic tube and courier deliveries to ensure timely processing.
- Centrifuge specimens, aliquot samples, and store at appropriate temperatures.
- Investigate and resolve specimen discrepancies or ordering errors.
- Complete quality documentation for unacceptable specimens or processing issues.
- Prepare, package, and ship specimens to reference laboratories as required.
- Communicate critical statistical results and respond to telephone inquiries.
- Partner with clinical departments to clarify testing needs and requirements.
- Train and support new laboratory specimen processors during orientation.
- Maintain a clean, disinfected, and safe work environment following biohazard protocols.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
