Part-time Sports Shop Attendant
About The Position
Join the team at Saddlebrook Resort Tampa, where hospitality meets excellence! As part of our dynamic team, you’ll enjoy a vibrant work environment, opportunities for growth, and the chance to be part of a world-class resort known for its luxury, exceptional service, and top-tier golf and tennis facilities. Grow your career in paradise! Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Pyramid Hospitality. Position Overview The Sports Shop Attendant is the primary guest-facing representative for the Racquet Sports department. This role delivers exceptional service to tennis and pickleball guests by assisting with court reservations, lesson scheduling, program information, and payment processing while maintaining an organized and professional Sports Shop environment.
Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Resort, retail, or sports facility experience a plus
- Basic computer proficiency; POS/reservation system experience preferred
- Strong communication skills and attention to detail
- Ability to work weekends and holidays
- Ability to stand for extended periods
- Ability to move throughout racquet facilities
- Ability to lift up to 25 lbs occasionally
Responsibilities
- Greet and assist tennis and pickleball guests in a professional and welcoming manner
- Provide accurate information regarding programming, lesson locations, court assignments, and schedules
- Book court reservations and schedule private/group lessons
- Process charges, including room postings, member accounts, cash, and credit card transactions
- Maintain Sports Shop cleanliness and organization
- Perform opening and closing procedures
- Communicate schedule updates and guest needs to racquet sports staff
- Resolve guest concerns or escalate to leadership when appropriate
- Follow all Pyramid Global Hospitality and Saddlebrook Resort policies and procedures
Benefits
- comprehensive health insurance
- retirement plans
- paid time off
- on-site wellness programs
- local discounts
- employee rates on hotel stays
- ongoing training and development opportunities
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
