POOL - SPRINTER: SEASONAL

Graton Resort & Casino•Rohnert Park, CA

About The Position

Coordinates food orders from servers at kitchen line and effectively picks up and serves items ordered to each guest by seat. Also performs at side service functions as required. Perform responsibilities in accordance with all Company standards, policies, and procedures.

Requirements

Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
Must develop a thorough knowledge of all food items including plate specifications and garnishing.
Have thorough knowledge of floor plan.
Must have a thorough knowledge of focal point service and guest position number sequence.
Must have thorough knowledge of all service standards commensurate with the servers' position.
Ability to communicate effectively with servers to time orders.
Must develop a comprehensive knowledge of line stations and corresponding food execution for food pick up.
Ability to perform side service functions as required by menu items.
Must be able to obtain California Food Handler Certification, and Responsible Beverage Service State Certification. Must keep all current required work cards on your person during your shift.

Responsibilities

Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values.
Perform responsibilities in accordance with all Graton Resort & Casino standards, policies, and procedures.
Inform immediate supervisor of any product shortages and equipment needs.
Have knowledge of venue floorplan. Know all seat and table numbers.
Behave in a positive, professional manner.
Practice and observe safety rules and regulation and comply with Health Standards.
Know where the SDS booklet is located for your area.
Display knowledge of all emergency procedures.
Inform manager on duty of any Guest opportunities.
Greet guests with a smile and a pleasant disposition in a timely manner.
Be familiar with the menu and the preparation of menu items.
Deliver food orders quickly and accurately in a timely manner.
Collect and dispose of all used dishware, utensils, towels, and other service items.
Complete assigned side work and any additional daily tasks.
Maintain cleanliness and ensure that supplies in outlet areas are well stocked.
Report any catering inconsistency to the Chef so they can be addressed.
Remove all trash from bar area, storage room and surroundings.
Collect all warehouse orders and restock shelves.
Keep all lounge chairs and tables organized.
Responsible for restocking all linens throughout the day.
Deliver all pool linens to the necessary drop off/pick up areas.
This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time. Duties and responsibilities may be changed, expanded, reduced, or delegated by Management to meet the business needs of the property.