Sr account manager

A.P. Moller - Maersk•Groveport, OH

1d•$75,000 - $85,000•Onsite

About The Position

About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money. Summary: Manage and coordinate activities and projects related to assigned account(s). Supervise employees assisting on the account(s). Identify growth opportunities, and adjust strategies based on market trends and client data. Work together to achieve account objectives with a focus on results.

Requirements

Bachelor's degree (B.A.) from four-year college or university; or four to six years related experience and/or training; or equivalent combination of education and experience.
Excellent interpersonal and communication skills.
Experience in distribution/logistics administration or operations.
Experience in over the road inbound and outbound transportation administration or operations.
Ability to establish and maintain effective relationships with management staff, employees, and service providers.
Exceptional problem-solving skills and proven experience of relationship management through business change and growth.
Strong analytical and organizational skills.
Extremely proficient with MS Office programs and strong overall system skills (YMS, TMS, WMS).

Responsibilities

Serve as the key point of contact with the customer.
Focus the sales effort around identifying and fulfilling customer's current and future needs.
Help identify opportunities where Performance Team services fit the customer's ongoing business strategy.
Speaks with customers by phone or in person and receives instructions for shipment, storing, delivery, or general processing.
Coordinates with warehouse personnel to oversee incoming and outgoing account activities to ensure accuracy, completeness and condition of shipments.
Complies with records of orders, adjusts errors and resolves complaints.
Projects changes in account activity and plans labor requirements accordingly.
Submits written and/or verbal reports on activity and projected labor expenses.
Other duties as assigned.