Sr Advisor - Email and SMS Marketing Enablement (Memphis, TN or Remote in USA)

St. Jude Children’s Research Hospital • Memphis, TN

9d • Remote

About The Position

At ALSAC you do more than make a living; you make a difference. We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.® Job Description Are you a digital marketing leader with deep expertise in Salesforce Marketing Cloud and a passion for driving innovation across email and SMS channels? Join our team as a Senior Advisor, Email & SMS Marketing Enablement , where you’ll lead the business in enterprise-level initiatives that transform how we engage audiences through personalized, data-driven marketing. As a Senior Advisor, you will be the strategic and business-side technical lead for email and SMS marketing enablement, responsible for identifying and translating complex business goals to technical teams responsible for delivering scalable, technology-powered solutions. You’ll spearhead net-new initiatives, optimize audience engagement, and ensure compliance with evolving data privacy standards—all while collaborating across teams to deliver seamless, high-impact campaigns.

Requirements

• Expertise in Salesforce Marketing Cloud Engagement , including Journey Builder, Automation Studio, Contact Builder, Content Builder, Mobile Studio, and Einstein features.
• Advanced knowledge of Salesforce Data Cloud , with experience designing and activating audience segmentation strategies.
• Strong understanding of email/SMS marketing best practices , including deliverability optimization, compliance, and data hygiene.
• Technical proficiency in HTML, CSS, SQL, AMPscript, and JSON; experience with API integrations for cross-platform automation.
• Analytical skills using tools like Adobe Analytics and Tableau to interpret KPIs and optimize performance.
• Salesforce Marketing Cloud Email Specialist (required)
• 6+ years in enterprise or agency roles focused on email/SMS marketing strategy, operations, or platform engineering.

Nice To Haves

• Salesforce Marketing Cloud Consultant (preferred)

Responsibilities

• Strategic Campaign Enablement Design and execute sophisticated email and SMS marketing journeys using Salesforce Marketing Cloud Engagement and Data Cloud. Lead segmentation, automation, and personalization strategies aligned with business objectives.
• Data Management & Audience Strategy Develop advanced data management plans to support personalized marketing, including segmentation automations, reporting frameworks, and performance insights. Activate audience strategies using Salesforce Data Cloud to drive precision targeting at scale.
• Compliance & Deliverability Leadership Champion consent and preference management initiatives, ensuring compliance with TCPA, CAN-SPAM, and other regulations. Implement data hygiene practices and monitor sender reputation using tools like Validity.
• Cross-Functional Collaboration Serve as a key stakeholder in enterprise initiatives, partnering with Product, IT, and Performance Marketing teams to align marketing solutions with business goals. Enable cross-channel testing strategies that drive insights and optimize campaign performance.
• Technology Adoption & Team Enablement Lead the adoption of new features and technologies across the email/SMS marketing stack. Provide guidance and input to technical team responsible for operationalizing new technologies.
• Roadmap Development Collaborate with leadership to help shape the Email & SMS Marketing Enablement roadmap, identifying strategic use cases and innovation opportunities. Assists with defining and measuring the operational success metrics for the delivery of new technologies.

Benefits

• Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
• 401K Retirement Plan with 7% Employer Contribution
• Exceptional Paid Time Off
• Maternity / Paternity Leave
• Infertility Treatment Program
• Adoption Assistance
• Education Assistance
• Enterprise Learning and Development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed