Sr Advisory Solution Consultant

ServiceNow • Washington, DC

10h • Remote

About The Position

As a member of our Americas ServiceNow.org Solution Consulting team, you will have a major impact on our future success by supporting reimagine work experiences through ServiceNow’s AI + Data + Workflow Platform.
You will guide revenue for one of our Technology Solutions with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.

Requirements

• 7+ years of experience
• Deep technical expertise with ServiceNow or similar enterprise platforms (e.g., Salesforce, Workday, Oracle, Microsoft Dynamics).
• Exceptional executive presence and storytelling.
• Trusted advisor with strong sales acumen and technical leadership.
• Drives solution strategy for high-value, strategic opportunities.
• Influences product direction and leads executive-level engagements.
• Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence.
• Operates across multiple accounts or regions.
• Experience working collaboratively with product management, product marketing, partners, and professional services
• Travel : 30%

Responsibilities

• Support product sales as a technical and domain expert of a client-facing sales team that pursues customers and prospects across non-profit industries.
• Lead discovery workshops to determine customers' challenges
• Design and deliver tailored demonstrations of ServiceNow's AI-powered experiences to align our solution with customer needs
• Build and configure end-to-end demo flows that showcase AI-enhanced self-service, automation, and insight.
• Develop client partner relationships
• Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows

Benefits

• health plans, including flexible spending accounts
• a 401(k) Plan with company match
• ESPP
• matching donations
• a flexible time away plan
• family leave programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed