Sr. Analyst, Client Services
About The Position
Digital Marketing is a critical part of every consumer journey, but many companies only measure its impact on their digital outcomes. Our approach to digital media optimization at Ovative Group can’t be found anywhere else. We measure and optimize marketing campaigns at the enterprise level, both online and offline. Our clients are household names that span multiple industries, including retail, healthcare, education, CPG, and hospitality. The Ovative Group Sr. Account Analyst, Client Services position offers the right candidate an opportunity to take on a truly cross-functional role at a fast-growing company, partnering with media, measurement and strategy teams to bring client strategies to life. This position will focus on client business performance, building client trust and relationship and cross-team (internal and external) coordination. The right candidate will be highly analytical and detail-oriented, with great critical thinking and communication skills and motivated by driving strong results for our clients.
Requirements
- 2-4 years of experience in e-commerce, digital marketing, customer data and insights, customer strategy, MarTech, or other marketing disciplines
- Direct client engagement experience preferred
- Excellent communication (e.g., oral, written, presentation development) and deliverable production skills
- Sound conceptual and pragmatic problem-solving skills
- Exceptional attention to detail
Responsibilities
- Cross-team coordination Partner with Account and Media teams to help drive forward digital media execution across all internal and external stakeholders
- Exhibit strong project management skills to move key initiatives forward to meet client deliverable dates
- Support storytelling, quality, consistency, and clarity of written deliverables, especially in presentations and slide decks and email communications
- Performance and results Monitor ongoing client business and digital media performance to best assist with budgets, forecasts and digital media mix decisions
- Perform daily data analysis, create weekly/monthly reporting & insights of digital media performance, and translate analyses into clearly communicated insights via slides/documents/emails to the client
- Partner with channel teams assisting in updated planning, strategy and execution based on digital media program performance
- Client management Build trust and credibility with the client’s day to day working team, and consistently deliver the best interaction of the client’s day
- Seek to understand the client’s business/industry and understand how their work connects to the broader project and client goals
- Support in the presentation of client facing solutions, including competitive/landscape research and audits
- Leadership development Manage work independently with initial direction from manager
- Regularly speak up, ask questions, and express your POV
- Support internal Ovative initiatives and be additive to Ovative’s hardworking, genuine, and fun culture
Benefits
- Access to all office spaces in MSP, NYC, and CHI
- Frequent, paid travel to our Minneapolis headquarters for company events, team events, and in-person collaboration with teams
- Generous paid vacation policy
- 401k match program
- Top-notch health insurance options, inclusive of same sex partners
- Family formation benefits including reimbursement options for fertility, pregnancy, and parenting needs
- Monthly stipend for your mobile phone and data plan
- Sabbatical program
- Charitable giving via our time and a financial match program
- Shenanigan’s Day
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
