Sr. Audio Visual Engineer

Goodwin•Boston, MA

About The Position

Join Goodwin’s Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team – all business professionals at the firm – you’ll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do. Here, we’re not just supporting a law firm; we’re partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we’re proud to have been recognised as the “Best Business Team” by The American Lawyer. This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers. The Senior Audio Visual Engineer is a hands-on senior engineering role responsible for designing, building, supporting, and evolving complex enterprise AV systems across the firm. This position is ideal for experienced AV integrators or senior field engineers seeking to own technical standards and deliver high-performance AV solutions within a client-side enterprise environment. This role serves as the firm’s technical authority for enterprise AV systems, owning end-to-end solution design, configuration standards, commissioning oversight, break-fix triage at the highest escalation level, and operational handoff. The Senior AV Engineer acts as a trusted advisor to attorneys and executives, simplifying complex AV technologies into seamless, reliable user experiences. The role partners closely with AV Operations leadership, Digital & Technology teams, vendors, integrators, Conference Services, and Multimedia teams to deliver scalable, production-grade AV solutions for conference rooms, collaboration spaces, new office builds, and high-profile live and hybrid events.

Requirements

Bachelor’S Degree In Computer Science, Engineering, Information Systems, Or A Related Field, Or Equivalent Professional Experience.
7–10 Years Of Progressive Experience In Av Integration, Field Engineering, Or Enterprise Av Engineering Roles.
Proven Experience Designing And Commissioning Integrated Av Systems At Scale.
Hands-On Experience With:Biamp Dsp Configuration And Tuning Crestron Control Systems And Room Automation Cisco Video Endpoints And Cucm Integration Live Production Systems And Video Switching (E.G., Blackmagic Design)
Strong Understanding Of Av Networking Fundamentals, Including Vlans, Multicast, Qos, And Wireless Considerations.
Advanced Experience With Windows And Macos Operating Systems, Collaboration Platforms, And Microsoft Office Applications.
Deep Hands-On Expertise In Enterprise Av System Design, Integration, Commissioning, And Support.
Strong Working Knowledge Of Biamp, Cisco Collaboration Platforms And Cucm, Crestron Control Systems, Av-Over-Ip Technologies, And Streaming Platforms.
Experience Supporting Live Event Production, Broadcast-Style Video, And Hybrid Meeting Environments.
Strong Understanding Of Signal Flow, Gain Structure, Control Logic, System Interoperability, And Av Networking Fundamentals.
Ability To Troubleshoot Complex Issues Across Av Hardware, Software, Networking, And User Endpoints.
Strong Knowledge Of Windows And Macos Operating Systems, Mobile Platforms (Ios/Android), And Microsoft 365 / Microsoft Office Suite Tools.
Exceptional Customer Service Mindset With The Ability To Perform In High-Pressure, High-Visibility Environments.
Excellent Verbal And Written Communication Skills, Including The Ability To Translate Technical Concepts For Non-Technical Audiences.
Highly Organized, Self-Directed, And Comfortable Owning Multiple Concurrent Projects And Priorities.
Occasional Travel For Office Builds, Major Events, Or System Deployments (Approximately 15%).

Nice To Haves

Av Industry Certifications Strongly Preferred:Cts Or Cts-D Crestron Certifications Cisco Collaboration Certifications Itil Foundation Certification Preferred.

Responsibilities

AV Engineering, Architecture & Ownership Design and engineer enterprise AV systems for conference rooms, collaboration spaces, training rooms, and event venues.
Own AV solutions end-to-end, from concept and design through installation, testing, commissioning, documentation, and operational handoff.
Create and maintain enterprise AV standards, signal flow diagrams, control logic documentation, rack elevations, and system drawings.
Select and specify AV hardware and software platforms that balance performance, reliability, scalability, and long-term supportability.
Evaluate emerging AV and collaboration technologies and recommend platform and standards improvements.
Systems Configuration & Technical Authority Configure, tune, and support enterprise AV platforms, including: Biamp Tesira DSP hardware and software Cisco collaboration hardware and peripherals Cisco Call Manager (CUCM) configuration and AV integration Crestron control processors, touch panels, and room automation systems Audio-over-IP technologies such as Dante or similar Streaming and hybrid collaboration technologies
Serve as the highest-level escalation point for complex AV incidents and major outages.
Perform advanced root-cause analysis across AV, control, collaboration, and network layers to drive permanent solutions.
Triage and resolve break-fix issues requiring deep system and integration knowledge.
Live Event & Production Engineering Design, deploy, and operate live and hybrid AV solutions for high-profile internal and external events.
Support professional-grade audio reinforcement, video switching, recording, and streaming workflows.
Configure and operate Blackmagic Design cameras, switchers, capture devices, and associated broadcast infrastructure.
Partner with Conference Services, Event Planning, and Multimedia teams to clearly define AV responsibilities and ensure flawless execution.
Execute event setups with zero-failure expectations in high-visibility environments.
Vendor & Integration Oversight Act as the primary technical liaison with AV integrators, manufacturers, and service providers.
Review integrator designs, drawings, programming, and statements of work for technical accuracy and adherence to firm standards.
Provide technical direction during new office builds, renovations, and large-scale AV refresh initiatives.
Oversee system testing, acceptance, validation, and Day Two operational transition.
Manage and coordinate technical response during major AV incidents.
Mentorship, Training & Operational Excellence Serve as a senior technical mentor to AV Specialists and support staff.
Provide structured training on system operation, troubleshooting methodologies, and best practices.
Identify opportunities to improve monitoring, documentation, reliability, and support workflows.
Partner with AV Operations leadership to influence skill development initiatives and continuous improvement efforts.
Customer & Stakeholder Engagement Act as a trusted advisor to attorneys, executives, and staff, translating business and event requirements into technically sound AV solutions.
Simplify complex AV systems to create intuitive and seamless user experiences.
Clearly communicate system capabilities, limitations, and best practices to non-technical stakeholders.
Provide hyper-responsive onsite and occasional offsite support for critical meetings and executive events.
Service Management & Documentation Track and document AV incidents, service requests, and project work in the firm’s ITSM system (Footprints), following ITIL-aligned processes.
Ensure accurate documentation of configurations, known issues, and resolutions to support long-term operational efficiency.