Sr. Business Analyst

Lucid Motors•Newark, CA

About The Position

At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience. Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you. As a Senior Business Analyst, you will play a critical role in the success of Lucid Motors’ digital initiatives, particularly focusing on evolution of the LucidMotors.com website. You will work closely with cross-functional teams to identify, analyze, and document business requirements, ensuring that all digital content and functionalities align with business objectives, industry standards, and customer expectations. We are seeking someone with a strong understanding of digital ecosystems, outstanding eye for detail, extensive experience working in .COM / web / agile environments, strong oral and written communication skills, strong interpersonal and consultative skills, and a passion for creating detailed project specifications that inspire exceptional customer experiences.

Requirements

A customer-first mindset
5+ years-experience in a business analyst role, preferably with a top-tier brand Exceptional organizational and communication skills
Experience with Jira, Confluence and other Agile tools
Strong organizational, verbal, and written communication skills, including ability to clearly and simply frame business problems and objectives to gain alignment
Small and large group facilitation skills
Exceptional critical thinking skills, leveraging analytics, reporting, and analysis to inform decisions
A passion for solving problems creatively and proactively - You take initiative, anticipate, and prepare more than you wait around and react.

Nice To Haves

A passion for automobiles, EVs, and the future of mobility
Experience in luxury or high-tech industries

Responsibilities

Act as a liaison between technical teams and business units, ensuring clear and consistent communication
Gather, analyze, and document project requirements, including business rules, functional and non-functional requirements, data requirements for the LucidMotors.com website
Collaborate with cross-functional stakeholders to understand overarching project scope, vision, and customer impact. Understand the product roadmap and cross-functional dependencies to help guide business units / stakeholders in the gathering of their requirements
Analyze and interpret metrics, heat maps, usability studies, audience personas, and similar inputs to establish an understanding of site visitors and their behaviors
Conduct competitive analysis and industry benchmarking to ensure the website remains innovative and aligns with best practices in the automotive and digital sectors
Work closely with UX/UI designers to analyze customer journeys and user flows
Align content needs with business objectives and customer expectations to ensure consistent messaging and branding across all digital touchpoints
Coordinate with legal teams to ensure all digital content and features comply with regulatory requirements
Leverage Agile models to help define user story mapping required to meet business objectives and website features
Collaborate with the engineering team to maintain and coordinate communications with stakeholder(s) throughout the project lifecycle
Work with business and QA leads to develop test cases for acceptance testing
Conduct post-launch validations to ensure that website updates and features meet business requirements and quality standards
Engage in sprint retrospectives to evaluate project outcomes, identify lessons learned, and recommend process improvements for future iterations
Engage with internal and external stakeholders to gather input, manage expectations, and communicate project progress throughout the project
Create appropriate documentation throughout all phases of the project lifecycle
Keep management apprised of developments through clear and timely communications

Benefits

Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k.
The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs.

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