Sr Claims Advocate

Signers NationalBrooklyn, NY
43d

About The Position

The Senior Claims Advocate is tasked with managing complex and high-value claims, ensuring optimal outcomes through expert guidance and advocacy on behalf of clients throughout the claims process.

Requirements

  • P&C License or adjuster’s license required, with willingness to obtain P&C Producers license within 90 days of hire.
  • 5-8 years of experience in claims management within an insurance carrier, brokerage, or as part of an insured organization’s risk management team.
  • Experience in Workers’ Compensation claims management, including understanding of state-specific variations in resolving Workers' Compensation claims
  • Advanced proficiency in Microsoft Office Suite, especially Excel, and experience with RMIS systems.
  • Strong verbal and written communication skills, organized, detail-oriented, and proactive.
  • Ability to work independently and as part of a team, with a willingness to travel locally.
  • Clean driving record mandatory.

Responsibilities

  • Client Advocacy: Provide expert guidance and advocate effectively for clients, particularly during complex claim negotiations and settlements.
  • Claims Analysis and Reporting: Conduct and present detailed claims analyses, including trending and risk assessments, during quarterly or semi-annual client reviews.
  • Claims Management: Lead the documentation, review, and negotiation of claim reserves with insurance carriers. Follow up proactively on significant cases to monitor for adverse developments.
  • Workers’ Compensation: Leverage Workers’ Compensation expertise to assist clients in with claim management, cost containment, and claim resolution.
  • Collaborative Coordination: Work closely with internal teams, legal counsel, and adjusters to coordinate comprehensive claims handling.
  • Client Engagement: Organize and conduct client meetings to review claims statuses and strategies; visit client sites as needed to assess and discuss claims needs.
  • Team Support and Training: Share insights and knowledge with team members to enhance overall claims management practices; provide training and coaching as necessary.
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