Sr. Client Service Associate

First National Bank•Minneapolis, MN

3d•Onsite

About The Position

The Junior Broker Program is a foundational initiative designed to cultivate and refine the sales skills of individuals in the early stages of their financial careers. This program is crucial in supporting a sales team focused on investment advisory, insurance, and fixed income sales. Participants will gain valuable hands-on experience, learn directly from industry professionals, and play an integral role in the ongoing success of the team. About This Role: · Client Support: Assist brokers in managing client accounts, including processing orders, responding to client inquiries, and providing general account support. · Administrative Tasks: Handle administrative duties such as scheduling meetings, maintaining client records, preparing reports, and processing documentation. · Sales Support: Assist in the preparation of client paperwork. Coordinate with the sales team to ensure smooth client onboarding and follow-up. · Trade Execution: Support brokers in executing trades and monitoring trade confirmations, ensuring compliance with regulatory requirements and internal policies. · Develop Sales Skills: Hone your ability to effectively communicate and build relationships by calling on warm leads provided by other brokers, allowing you to practice and enhance your sales techniques in a supportive environment. · Compliance: Ensure all activities adhere to industry regulations and company policies. Assist with compliance-related tasks, including documentation and reporting. · Learning and Development: Participate in training programs and educational opportunities to enhance industry knowledge and stay up-to-date with market developments.

Requirements

Demonstrates initiative, sound judgment, and the ability to anticipate needs in a fast-paced environment
Strong problem-solving abilities with a proactive, solutions-oriented mindset
Excellent verbal and written communication skills; comfortable interacting with clients, senior advisors, and internal teams
Outstanding organizational skills with meticulous attention to detail
Eagerness to learn and grow within the financial services industry; takes direction well and applies feedback constructively
Proficient in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint); experience with CRM systems or financial platforms a plus
Maintains professionalism, confidentiality, and reliability in all work
1-2 years of experience in a financial services environment, or relevant internships.
Previous experience in a sales support or administrative role is a plus.
Pursuit of relevant FINRA licenses (e.g., Series 7, Series 66).
Candidates must possess unrestricted work authorization and not require future sponsorship.

Nice To Haves

Bachelor’s degree in finance, business, economics, or a related field preferred.

Responsibilities

Assist brokers in managing client accounts, including processing orders, responding to client inquiries, and providing general account support.
Handle administrative duties such as scheduling meetings, maintaining client records, preparing reports, and processing documentation.
Assist in the preparation of client paperwork.
Coordinate with the sales team to ensure smooth client onboarding and follow-up.
Support brokers in executing trades and monitoring trade confirmations, ensuring compliance with regulatory requirements and internal policies.
Hone your ability to effectively communicate and build relationships by calling on warm leads provided by other brokers, allowing you to practice and enhance your sales techniques in a supportive environment.
Ensure all activities adhere to industry regulations and company policies.
Assist with compliance-related tasks, including documentation and reporting.
Participate in training programs and educational opportunities to enhance industry knowledge and stay up-to-date with market developments.