Sr. Clinical Specialist, CRM - Bismarck, ND
About The Position
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Bring your talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales that changes lives. Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management ( CR M ) sales and customer service objectives . CR M seeks candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice and taking action . Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are to work a number of weekends and holidays during the quarter, as determined by local management . Weeknight call coverage is the primary responsibility of the Sales Rep , however , at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management. To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at Medtronic Careers
Requirements
- High School Diploma PLUS a minimum 8 years of work experience in an EP, Cath Lab setting, or sales or service in a cardiac device company -OR- Associate degree PLUS a minimum total 6 years of work experience in an EP, Cath Lab setting, or sales or service in a cardiac device company - OR- Bachelor’s Degree PLUS a minimum of 4 years of work experience in an EP, Cath Lab setting, or sales or service in a cardiac device company
- Frequent required travel to customer clinics, hospitals, and offsite meetings
- While performing the duties of this job, the employee is regularly required to be independently mobile
- Environmental exposure to i nfectious disease and radiation
- Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise.
- CS’s are to work a number of weekend and holidays during the quarter, as determined by local management
- Weeknight call coverage is the primary responsibility of the Sales Rep , however , at times, business and/or geographical needs require a CS to be scheduled for week night coverage as approved by regional management.
- unassigned weekends, evenings and nights.
- Must have a valid driver's license and active vehicle insurance policy.
- In addition, your driving record will be reviewed and will be considered as part of your application
- Minimum travel of 10%
Nice To Haves
- Thorough working kn owledge of medical terminology and the medical device industry
- Proven ability to build/ maintain pos itive relationships with peers and colleagues across organization levels
- Strong work ethic in accomplishing objectives of the position
- Expertise with Microsoft tools and other applications (i . e. , SalesForce.com)
- Ability to meet vendor credentialing requirements
- Excellent customer service skills
- Excellent interpersonal, written/verbal communication skills
- Ability to coordinate/ participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines
Responsibilities
- Technical Support Successfully completes C RM Field Technical Training – including online and field-based training
- Performs checks/ interro gations of all C RM medical device systems post sign-off
- Supports implants of all CR M products post sign-off
- Provides on-call support as needed on evenings and weekends post sign-off
- Provide troubleshooting support as requested
- Assures completion of patient registration and any other required hospital documentation
- Helps manage consignment inventory and trunk inventory once obtained
- Provides additional inventory support to meet customer needs
- Maintains software on programmers throughout the district as directed
- Assists with managing daily coverage logistics as needed
- Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed
- Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off
- Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRHF products and solutions offer value to the customer
- Assists with obtaining customer POs throughout the quarter
- Has a basic understanding of the competitive landscape
- Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives
- Stays up to date on new products, solutions and patient management offerings
- Completes all assigned training in a timely manner
Benefits
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
