Sr. Commercial Escrow Assistant

First American • Phoenix, AZ

2d • $21 - $28

About The Position

Join a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do At First American, we are transforming how complex commercial real estate transactions are completed. Our people, technology, and industry expertise allow us to deliver seamless closing experiences for clients across the country. We are seeking a Senior Commercial Escrow Assistant to join our growing team in Phoenix. This role supports a high-performing commercial escrow team handling complex real estate transactions across multiple markets, including acquisitions, refinances, and portfolio deals. As a Senior Commercial Escrow Assistant, you will play a key role in coordinating and executing high-value, multi-party transactions involving institutional investors, lenders, attorneys, and national brokerage firms. This position is ideal for an experienced escrow professional who thrives in a fast-paced environment, enjoys working on sophisticated commercial deals, and takes pride in delivering exceptional client service.

Requirements

• Experience supporting commercial escrow transactions in a fast-paced title or real estate closing environment
• Ability to manage multiple complex transactions simultaneously while maintaining accuracy and attention to detail
• Strong understanding of commercial closing statements, escrow instructions, and transaction documentation
• Excellent verbal and written communication skills when working with clients, lenders, attorneys, and brokers
• Strong problem-solving and organizational skills in a deadline-driven environment
• A customer-focused mindset and commitment to delivering exceptional service
• Ability to work independently while collaborating with escrow officers and internal partners
• High school diploma or equivalent required
• 3–5+ years of escrow experience supporting complex real estate transactions

Nice To Haves

• Some college coursework preferred
• Experience supporting commercial real estate transactions strongly preferred
• Experience coordinating multi-party or multi-state closings is a plus

Responsibilities

• Support Escrow Officers on complex commercial real estate transactions, including acquisitions, refinances, and portfolio transactions across multiple states
• Assist in the escrow process from opening through closing and post-closing, ensuring accuracy, compliance, and timely execution
• Prepare and review commercial closing statements, obtain invoices, and coordinate required title and escrow documentation
• Maintain a strong understanding of contracts, title commitments, escrow instructions, and transaction documentation
• Coordinate with buyers, sellers, lenders, attorneys, brokers, and internal underwriting teams throughout the transaction lifecycle
• Support transactional accounting processes, including disbursements and reconciliation activities
• Operate with a high level of ownership and attention to detail while supporting escrow officers on sophisticated commercial transactions
• Communicate proactively with clients and partners to ensure a smooth, professional closing experience
• Develop and maintain knowledge of corporate policies, compliance standards, and wire fraud prevention procedures
• Continue building expertise in title coverage, endorsements, and associated transaction risk
• Participate in regional and national escrow calls and training opportunities
• Contribute to a collaborative team environment and assist with other duties as assigned

Benefits

• Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees