About the position
The Sr Commercial Marketing Manager for BTS Base Performance Management is responsible for driving Consumer Postpaid BTS Disconnect results by overseeing the end-to-end performance for the BTS Base. This leader will play a pivotal role in managing forecasting, performance tracking, and initiative deploying in pursuit of our short-term and long-term BTS disconnect objectives, partnering closely across Marketing and other critical enterprise teams. This role requires deep business sense, the ability to connect insights to action, and a strong partnership approach to align cross-functional collaborators toward strategic goals. The individual will be the BTS Base lead in key forums such as weekly base reviews and monthly business updates, ensuring performance narratives and recommendations are presented effectively to all level of the organization.
Responsibilities
- Lead the Base Management System by driving a structured operating model including forecasting, performance monitoring, and initiative tracking.
- Own the creation of performance summaries and business insights used in executive-level communications and meetings.
- Partner with Business Intelligence, Acquisition, and Strategy teams to translate analysis into actions that drive improved BTS retention.
- Manage and coordinate weekly and monthly business reviews including storyboarding, insight development, and presentation of findings.
- Track performance vs. targets and, most critically, activate other key business owners toward course corrections where needed.
- Lead initiative prioritization efforts and develop analytical frameworks to support decision-making.
- Collaborate with senior leaders to align BTS Base strategy with broader company objectives.
- Also responsible for other duties/projects as assigned by business management as needed.
Requirements
- Bachelor's Degree or equivalent experience (Required)
- 7+ years of experience in one or more of the following categories: business analysis, performance management, strategic planning, forecasting, or commercial operations—ideally within telecommunications.
- Strong ability to synthesize complex data into business recommendations and lead cross-functional alignment. (Required)
- Experience driving cross-functional business strategy (Required)
- Proficiency in forecasting, performance reporting, and strategy planning (Preferred)
Nice-to-haves
- Master's/Advanced Degree (Preferred)
Benefits
- Medical, dental and vision insurance
- Flexible spending account
- 401(k)
- Employee stock grants
- Employee stock purchase plan
- Paid time off and up to 12 paid holidays
- Paid parental and family leave
- Family building benefits
- Back-up care
- Enhanced family support
- Childcare subsidy
- Tuition assistance
- College coaching
- Short- and long-term disability
- Voluntary AD&D coverage
- Voluntary accident coverage
- Voluntary life insurance
- Voluntary disability insurance
- Voluntary long-term care insurance
- Mobile service & home internet discounts
- Pet insurance
- Access to commuter and transit programs
