Sr Communications Manager, People Communications

HERE • Chicago, IL

4d

About The Position

As a Senior Communications Manager, you will lead the execution of People Communications strategies that support HERE’s business and people priorities. Reporting to the Head of People & Customer Communications, you will act as the functional lead for the global People Communications team, driving the end-to-end execution of internal communications strategies across the organization, and serving as the internal executive communications partner for the Chief Platform & Technology Officer (CPTO). You will shape strategic communications, elevate leadership engagement, and ensure communications deliver clarity, consistency, and alignment across the company.

Requirements

• 12+ years of experience in corporate communications or a communications agency, ideally within a technology organization.
• A proven ability to think strategically and craft compelling narratives for diverse audiences.
• Experience leading high‑performing global or cross‑regional teams with a focus on collaboration, accountability, and growth.
• Experience in senior executive-level internal communications, including development of executive communications strategies, narratives, messaging, presentations and talking points, as well as providing strategic counsel.
• Proven experience in integrating AI and/or automation to streamline processes and augment outcomes
• You are a strategic thinker and dot connector with a hands ‑ on, execution ‑ oriented mindset, comfortable moving between strategy development and delivery.
• Exceptional skill in prioritizing business needs and managing multiple projects with urgency.
• Excellent writing, editorial, organizational, and project management skills, with professional English proficiency.
• Experience with communication channel management and analytics.
• Strong stakeholder management skills and the ability to navigate complex, cross‑functional environments.
• A university degree in communications, journalism, marketing, or a related field.

Responsibilities

• Lead the day‑to-day execution of the People Communications strategy by translating business and people priorities into clear narratives, plans, and deliverables.
• Serve as functional lead for the global People Communications team and enable collaboration, development, effective workflows, and quality standards across all outputs.
• Develop end‑to-end strategies and content for major internal communication programs, ensuring messaging is timely, relevant, and aligned with key stakeholders.
• Act as the executive communications partner to the CPTO, managing strategy, narrative development, messaging, and delivery of all internal executive communications.
• Drive adoption of communications best practices, including editorial standards, governance, and channel discipline, to increase clarity, quality and impact across the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level