Sr. Customer Project Manager - Power Generation

INNIO•Houston, TX

9d•Onsite

About The Position

By combining a rich legacy in the power and gas compression space with pioneering technology, INNIO brings our customers affordable, reliable and sustainable energy solutions for today and tomorrow. We are helping to meet today’s energy needs with 64 GW of installed capacity and more than 50,000 of our powerful Jenbacher and Waukesha engines, which can be found in more than 100 countries. And, by harnessing our history of energy industry firsts along with the power of digital innovation, we will continue to deliver for the future. As an Equal Opportunity Employer, INNIO offers a comprehensive array of international career opportunities and understands that diversity creates excellence. Known for leadership development, we aim to empower individuals to reach their full potential. Position Overview: The Sr. Customer Project Manager leads end-to-end execution of customer projects from order intake through commissioning and handover. Serving as the primary liaison between customers and internal teams, this role translates customer requirements into coordinated execution across engineering, supply chain, manufacturing, and service, ensuring successful delivery, schedule adherence, and customer satisfaction. This position is based on-site in Houston, TX.

Requirements

Bachelor’s degree in Engineering—Mechanical, Electrical, or a closely related technical discipline
Ten (10) + years of project management experience delivering complex customer projects within power generation, energy, oil & gas, or industrial equipment environments
Proven experience delivering order‑to‑execution customer projects, including scheduling, cost control, and risk management, with demonstrated success managing complex, customer‑facing projects and on‑site execution activities
Demonstrated experience managing multi-disciplinary teams across engineering, supply chain, manufacturing, and field service
Experienced with using ERP systems for material tracking and planning, Oracle desired
Proficiency in Microsoft Office: Word, Excel, PowerPoint, & Outlook
Willingness to travel domestically for assigned projects; internationally occasionally as business demands
Valid driver’s license and valid passport
Legally authorized to work in the U.S. without sponsorship now or in the future

Nice To Haves

Strong understanding of engines, generators, turbines, or power generation systems and how they are engineered, manufactured, and installed
Strong customer-facing communication skills, with the ability to manage complex stakeholder relationships at both technical and executive levels
Solid understanding of EPC execution models, project contracting, and coordination across multiple external partners
High level of commercial awareness, including contract interpretation, change management, and cost control
Excellent organizational and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment
Proven ability to lead in cross-functional and matrixed organizations
Comfortable working with new product introductions, product enhancements, and non-standard solutions
Strong analytical skills and attention to detail, balanced with a practical execution mindset
Self-directed, proactive, and adaptable, with a strong sense of ownership and accountability
Adaptability and flexibility to support evolving processes and standardization efforts within the US organization
Ability to work in a field or office environment
Ability to stand, sit, walk, use hands and fingers, reach, talk, hear, climb, balance

Responsibilities

Own full lifecycle execution of customer projects valued between US $20–50 million, from order intake through delivery, installation, commissioning, and contractual handover, ensuring alignment between customers and internal cross‑functional teams
Serve as the primary customer point of contact, managing expectations, communication, and issue resolution throughout the project
Lead and coordinate cross‑functional project teams, including Engineering, Product Fulfillment, Supply Chain, Finance, Logistics, Quality, Service, and Construction/Site teams
Manage projects involving non-standard equipment, balance-of-plant scope, installation activities, NPI products, and turnkey or semi‑turnkey solutions
Coordinate with EPC partners, engineering firms, subcontractors, and vendors to ensure scope alignment and execution readiness
Develop and manage project schedules, budgets, and risk plans, ensuring delivery within contractual time, cost, and quality constraints
Monitor project progress, resolve dependencies and risks, and manage critical path activities in collaboration with project controls and scheduling resources
Lead contract, claim, and change management, including commercial and technical negotiation of scope changes during execution
Ensure compliance with quality, safety, and regulatory requirements, partnering with Quality and HSE teams on issue resolution
Deliver clear and professional project reporting, including status updates, forecasts, customer presentations, and internal stakeholder communications
Support customer site visits and field execution activities as required, ensuring strong alignment between office-based planning and site execution
Monitor and maintain ERP system data for accurate material tracking and planning
Track and report KPIs related to material readiness, fulfillment accuracy, and cost efficiency
Perform other related duties as assigned to assist with successful operations and business continuity