Sr. Customer Solutions Specialist

Quest Diagnostics • Clifton, NJ

3d • Hybrid

About The Position

Work collaboratively with Commercial Sales to coordinate activities that
maximize client satisfaction.
Provide personal contact to assigned new strategic accounts to ensure they
have a flawless start-up experience.
Proactively evaluate customer needs and requirements
to
create optimal
service delivery options for
assigned “at-risk” customers who have serious
concerns or challenges in doing business.

Responsibilities

• Work collaboratively with Commercial Sales to coordinate activities that maximize client satisfaction.
• Provide personal contact to assigned new strategic accounts to ensure they have a flawless start-up experience.
• Proactively evaluate customer needs and requirements to create optimal service delivery options for assigned “at-risk” customers who have serious concerns or challenges in doing business.

Benefits

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed