Sr Customer Support Management Professional

Honeywell•Tempe, AZ

10d•Hybrid

About The Position

As a Sr Customer Support Management Professional here at Honeywell, you will be responsible for specializing in Fire Station Alerting systems, engaging directly with clients, providing expert guidance to new users and delivering comprehensive, hands-on training. Your advanced technical knowledge, communication skills and commitment to exceptional customer service will be essential in ensuring client satisfaction and the successful deployment of US Digital Designs fire station alerting solutions You will report directly to our Sr Customer Support Management Supervisor and you’ll work out of our Phoenix, AZ location on a Hybrid work schedule. This essential customer-facing role requires a high level of technical expertise, effective instructional skills, strong customer service orientation, and readiness for frequent travel. In this role, your passion for technology and a drive to contribute meaningfully to the emergency services sector are encouraged to apply for this impactful opportunity with US Digital Designs by Honeywell. By effectively managing the customer support function at a senior level, you will contribute to customer loyalty, retention, and business growth. Your leadership and expertise will play a crucial role in enhancing our reputation as a customer-centric organization. Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.