About The Position
As the Head of Business Intelligence for our Software Organization, you will be responsible for spearheading the way we use data as an engine for decision-making at the organizational level. We’re looking for a visionary, innovative leader who can push the frontier of BI through masterful storytelling, thoughtful innovation and a passion for building enduring partnerships across GTM, Operations, and Technology. This role offers the opportunity to build and scale a world-class business intelligence function that becomes the trusted source for all insights across our core business operations, driving data-driven decision making at every level and function. This is a chance to fundamentally change how data drives decisions across our core business functions. You'll own both the vision and execution path: from today's reporting environment to tomorrow's intelligent analytics experience serving the entirety of the Software Organization. You'll be instrumental in enabling all teams to make faster, more informed decisions that directly impact revenue growth, customer satisfaction, operational efficiency, and technological excellence.
Requirements
- 10+ years of progressive experience in business intelligence, data analytics, or related roles with proven success at senior levels.
- 7+ years in leadership or management positions with experience managing diverse, multi-functional teams.
- Experience working with executive stakeholders across Sales, Marketing, Operations, and Technology organizations.
- Deep expertise in SQL, cloud-based data warehouse platforms (AWS, Snowflake), CRM Systems (Salesforce), and other Software Systems.
- Proven experience building BI functions and designing reporting systems, including governance of KPIs, reporting processes, data modeling and dashboard development.
- Bachelor's degree in Statistics, Computer Science, Engineering, Analytics, or related field.
Responsibilities
- Lead our data analytics function and serve as the strategic voice for all business intelligence across Sales, Marketing, Customer Experience, Operations, and Technology.
- Craft a bold, exciting vision for BI and drive transformative innovation to enable next-gen data capabilities, especially through AI and self-serve analytics.
- Define the overall structure of the BI ecosystem; how data models, metrics, dashboards, and reports come together while ensuring all teams have a scalable and intuitive environment for navigating and consuming insights.
- Deliver impactful data solutions to surface strategic opportunities, monitor key business metrics, diagnose issues, quantify initiatives and communicate impact to the business.
- Lead, mentor, and develop a team of business intelligence professionals structured across multiple functional pods serving all core business units.
- Foster a data-driven culture within the organization, shifting from "pulling reports" to "being alerted when it matters".
- Manage a portfolio of projects across all business units; proactively raise resource constraints and make recommendations on prioritization.
Benefits
- An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
- The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
- Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
- An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
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What This Job Offers
Job Type
Full-time
Career Level
Director
