Sr. Director Operations (Rialto, CA)

Medline•Rialto, CA

About The Position

We’re seeking a Senior Director of Operations to lead our Rialto, California distribution center—one of the strongest performing facilities in our network. This role is about more than operational excellence; it’s about leadership. We’re looking for someone who is an engaging, approachable leader who builds trust quickly, develops strong teams, and forms meaningful partnerships with Sales and customers. The right leader is curious, service-oriented, and humble—someone who focuses on solving problems, supporting the business, and continuously improving how we serve our customers.

Requirements

Bachelor's degree.
At least 10 years in a distribution center environment.
At least 5 years experience as Director Operations.
At least 5 years management experience, with experience in sourcing and selecting supervisors, support personnel and warehouse associates.
Ability to write a business plan and clearly outline performance objectives.
Willing to travel at least/up to 50% of the time for business purposes (within state and out of state).

Responsibilities

Ensure order fulfillment and production are completed.
Plan, lead and measure all daily processes.
Plan lead and manage all human resource processes at the local facility. This includes staffing, performance management, compensation administration and training and development.
Ensure efficient utilization and proper return.
Manage all capital assigned to the distribution center.
Provide relevant oversight, guidance and training.
Ensure compliance.
Provide direction to all branches as needed.
Support contract negotiations for new business.
Provide timely responses to service failures and customer concerns.
Visit key accounts.
Develop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies.