About The Position

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview Drive sales and margin through the development and implementation of strategic sales and merchandise execution plans. Define, influence and lead strategies as the primary advocate of the FOB between Central, Region, Division and Stores. Lead and Develop Merchandise Coordinator talent in partnership with Store Managers/DVPs ensuring they are knowledgeable and strategic business partners maximizing their potential. Foster collaborative relationships with key stakeholders to ensure all localization and Corporate strategies are maximized to drive growth. Perform other duties as necessary. What You Will Do As the FOB subject matter expert, develop long range plans and tactical in-season analysis; Direct Merchandise Execution to support sales growth. Lead Coordinators to oversee the execution of corporate strategy while balancing localization. Critical partner to RDOS on Talent Development and in store Merchandise Execution. Influence, support and drive locational opportunities, develop hindsights and lead MIC partnership Develop and implement new and innovative FOB strategies – challenge the status quo with forward thinking initiatives Collaborate with Regional Localization team on location initiatives to align Region, Division, Store Key collaborator in Floor Planning and Shop Development/CapEx process by partnering with Division, Region, and key vendors on decision making. Partner on SAPA/Square footage collection process as needed Serve as Store advocate through hindsight/styleout process on assortment opportunities to maximize in-season and preseason – influence Omni Planning Teams, Vendor Partners, Stores and Field partners to adopt and support Shop and analyze competition assortments; emerging trends - share insights with appropriate partners and incorporate into strategic plans as needed Actively participate in Region Visits and Deep Dives Responsible for the growth and development of the Merchandise Coordinator team; provide performance feedback in the moment and through quarterly check in process Develop Coordinators on working knowledge of all Omni related functions and impact to business–BOPS, BOSS, Fulfillment, IFR and Speed to Ship Role Model customer centric behavior when in stores; focus Coordinators on use of all available product knowledge training; Develop Coordinator's ability to drive FOB specific customer experience (NPS) Communicate clear, concise FOB priorities and strategies and direction to Region and Division partners Communicate execution needs for all major marketing events Be a resource for guidance, advice and partnerships with the Field, Central and Vendor community Establish consistent communication cadence with RDOS/DVP, making use of virtual tools as needed Regular, dependable attendance and punctuality Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned

Requirements

  • Bachelor's Degree
  • 5-7 years related experience
  • Excellent written and verbal communication skills; listening and presentation skills
  • Strong track record with collaboration and partnering Senior Leadership to set strategies and direction to improve short and long-term performance
  • Understanding of retail math and strong analytical skills
  • Must be able to work independently with minimal supervision. Ability to influence others and resolve conflict
  • Is highly collaborative and builds partnerships with all levels of management
  • Effectively communicate and present information in one-on-one and small group situations to customers, and all levels of internal and external business partners
  • Ability to effectively plan and execute strategies
  • Ability to monitor and maneuver workflow to achieve priorities
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
  • Ability to travel to stores and central offices as business need requires, approximately 60%+ of the time
  • Strong leadership profile, strong management skills and excellent negotiation skills
  • Ability to develop and empower a team
  • Results oriented and strong sense of urgency. Demonstrates creativity and problem-solving skills
  • Strong creative merchandising skills
  • Commitment to exemplifying the highest integrity and professional business standards
  • Work a flexible schedule based on department and store/company needs
  • Regular, dependable attendance and punctuality

Responsibilities

  • Drive sales and margin through the development and implementation of strategic sales and merchandise execution plans.
  • Define, influence and lead strategies as the primary advocate of the FOB between Central, Region, Division and Stores.
  • Lead and Develop Merchandise Coordinator talent in partnership with Store Managers/DVPs ensuring they are knowledgeable and strategic business partners maximizing their potential.
  • Foster collaborative relationships with key stakeholders to ensure all localization and Corporate strategies are maximized to drive growth.
  • Develop long range plans and tactical in-season analysis; Direct Merchandise Execution to support sales growth.
  • Lead Coordinators to oversee the execution of corporate strategy while balancing localization.
  • Critical partner to RDOS on Talent Development and in store Merchandise Execution.
  • Influence, support and drive locational opportunities, develop hindsights and lead MIC partnership
  • Develop and implement new and innovative FOB strategies – challenge the status quo with forward thinking initiatives
  • Collaborate with Regional Localization team on location initiatives to align Region, Division, Store
  • Key collaborator in Floor Planning and Shop Development/CapEx process by partnering with Division, Region, and key vendors on decision making.
  • Partner on SAPA/Square footage collection process as needed
  • Serve as Store advocate through hindsight/styleout process on assortment opportunities to maximize in-season and preseason – influence Omni Planning Teams, Vendor Partners, Stores and Field partners to adopt and support
  • Shop and analyze competition assortments; emerging trends - share insights with appropriate partners and incorporate into strategic plans as needed
  • Actively participate in Region Visits and Deep Dives
  • Responsible for the growth and development of the Merchandise Coordinator team; provide performance feedback in the moment and through quarterly check in process
  • Develop Coordinators on working knowledge of all Omni related functions and impact to business–BOPS, BOSS, Fulfillment, IFR and Speed to Ship
  • Role Model customer centric behavior when in stores; focus Coordinators on use of all available product knowledge training; Develop Coordinator's ability to drive FOB specific customer experience (NPS)
  • Communicate clear, concise FOB priorities and strategies and direction to Region and Division partners
  • Communicate execution needs for all major marketing events
  • Be a resource for guidance, advice and partnerships with the Field, Central and Vendor community
  • Establish consistent communication cadence with RDOS/DVP, making use of virtual tools as needed
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
  • In addition to the essential duties mentioned above, other duties may be assigned

Benefits

  • competitive pay and benefits
  • comprehensive health and wellness coverage
  • 401(k) match
  • paid time off
  • eight paid holidays
  • continuous learning and leadership development
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
  • Tuition reimbursement

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What This Job Offers

Job Type

Full-time

Career Level

Director

Number of Employees

5,001-10,000 employees

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