Sr. Director Technical Program Management

Salesforce • Indianapolis, IN

16h

About The Position

The Senior Director of Portfolio & Technical Program Management (TPM) will lead enterprise-scale portfolio governance and execution across multiple product & engineering pillars in Digital Enterprise Technology's (DET) Salesforce on Salesforce (SFonSF) organization. This leader will drive strategic alignment, execution rigor, and operational excellence across complex, multi-cloud programs—particularly across platform, AI, Agents, and enterprise transformation initiatives. You will oversee a high-performing organization of Portfolio Leaders and Technical Program Managers responsible for delivering large, cross-functional initiatives spanning products such as Sales Cloud, Service Cloud, Data Cloud, and AI/Agent-driven capabilities. This role requires deep expertise in scaling SaaS platforms, leading through influence, and building world-class program management disciplines in a fast-paced, innovation-driven environment.

Requirements

• Bachelor's degree in Computer Science, Engineering, or related technical field, or equivalent technical leadership experience (advanced management degrees preferred)
• 12+ years of relevant experience in roles leading leaders of leaders
• Proven track record delivering complex, multi-product, enterprise-scale programs
• Proven ability managing large technology portfolios with complex operational aspects
• Experience engaging SVP-level stakeholders as a trusted advisor
• Strong financial and operational literacy with experience connecting technology delivery output to business outcomes and market impact
• Experience leading annual planning, capacity modeling, and investment prioritization at scale
• Cross-functional expertise; ability to navigate complex structures beyond your team, understanding how Technology, Product, Sales, Finance, Legal, and Revenue operate

Responsibilities

• Portfolio Strategy & Governance Define and operationalize portfolio management frameworks that align investments to Salesforce's highest value strategic priorities
• Partner with Product, Engineering, and Executive leadership to prioritize initiatives, manage capacity, and optimize ROI
• Establish portfolio health metrics, OKRs, risk frameworks, and executive reporting mechanisms
• Lead quarterly and annual planning cycles across multiple product portfolios
• Technical Program Leadership Drive execution of large-scale, cross-cloud technical programs including AI platform capabilities, infrastructure modernization, and platform scalability initiatives
• Ensure technical alignment across architecture, security, reliability, compliance, and data governance
• Proactively identify dependencies, risks, and systemic execution bottlenecks across global teams
• Team Leadership & Culture Build, mentor, and scale a best-in-class Portfolio & TPM organization, including multiple direct reports of both people leader Portfolio Managers, TPMs and IC TPMs
• Multiply talent: Actively mentor and develop leaders beyond your immediate organization
• Create clear career paths, conduct regular coaching, and manage performance aligned to Salesforce's high standards of performance and delivery
• Foster a culture of accountability, transparency, collaboration, and operational excellence
• Executive Partnership Serve as a trusted advisor to VPs, SVPs, and EVP stakeholders internal to SFonSF Technology and across our business teams of stakeholders
• Drive data-driven executive decision-making through clear dashboards and portfolio analytics
• Lead executive-level reviews, including program core team cadences and executive steering committees
• Operational Excellence Champion standardized program management and work management tooling, governance, and best practices across global teams
• Champion scalable Agile, SAFe, and hybrid delivery models appropriate for enterprise SaaS delivery
• Improve predictability, time-to-deliver, and cross-functional outcomes

Benefits

• Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
• More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Director