Sr. Epic Beaker Analyst - Remote

UnitedHealth Group•Eden Prairie, MN

15h•Remote

About The Position

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. The Optum Enterprise Epic Services team is building an innovative, comprehensive Epic services capability using the collective expertise of our clinical, consulting, delivery, technology and operations teams. Our Center of Excellence, located in Nashville, TN, is bringing together some of the greatest minds in the industry to further our mission of making the health system work better for everyone. For you, that means working on high performance teams to leverage the power of technology and services delivery to improve care. Solid candidates for this role will be able to demonstrate self-motivation, individual leadership and team collaboration. Most importantly, our OEES team will foster a culture of diversity and inclusion and drive innovation for our company and our clients. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

Active Epic certification in Beaker CP or Beaker AP
5+ years of healthcare experience
3+ years of Epic experience OR 5+ years of direct lab clinical experience
Direct client healthcare domain knowledge such as Clinical Lab workflows, and lab draw stations workflows
Ability and willingness to travel up to 25%25 as needed

Nice To Haves

Active Epic certification in Beaker CP
Experience with device integration
Proficiency with Excel, Visio, PowerPoint and SharePoint
Proven ability to demonstrate and have a history of team management (informal or formal) cross-team communication and leadership skills

Responsibilities

Lead all phases (e.g. design, build and testing) of small to medium size application projects including Epic software upgrades, adoption of new Epic functionality and/or significant enhancements to integrated workflows
Provide Epic product function expertise for the design, build, and testing for assigned module(s), including but not limited to Beaker
Collaborate with end users to design, scope and build Epic enhancements and configure system build to resolve incidents in accordance with Service Level Agreements (SLAs)
Provide technical and or clinical consultation including application configuration and integration with third party applications. Review, analyze, and evaluate system needs to develop recommendations for customers
Develop, support and maintain workflow documentation, test scripts and configuration guides for core pieces of application functionality
Perform daily monitoring of applications in production use; including 24/7 on call coverage as required
Work with trainers to develop and maintain application specific training curriculum and materials
Develop solid relationships with operational stakeholders, customers and business partners
Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate