Sr. Family Program Director

YMCA of Greater Louisville•Louisville, KY

2d•$47,000 - $50,000

About The Position

We are committed to youth development, healthy living, and social responsibility. We offer more than a job; we provide a career with purpose and the opportunity to make a lasting difference. We’re looking for an enthusiastic, innovative professional skilled in leadership, team building, and youth programming. The Sr. Family Program Director will play a key role in ensuring safe, engaging, and impactful family programs at YMCA at Norton Commons and within our elementary school partnership. This person is directly responsible for the success of our summer camp programming, school partnerships (Chancey, Norton Commons) and additional family programming. The person in this role will oversee and support our Sports Program Director and our Kids Club Director to create, organize, market, deliver and manage all aspects of family program offerings.

Requirements

Understand, articulate, demonstrate and promote the mission of the YMCA at all times
Demonstrated skill in communication, decision making, multi-tasking, and leadership
Excellent customer service, problem solving, interpersonal and organizational skills
Excellent communication skills
Innovative program development skills with a focus on meeting community needs and demands
Previous program work experience preferred
Must be able to work a flexible schedule including weekends and evenings

Responsibilities

Uphold the mission of the YMCA, and demonstrate behaviors that reflect a determined, nurturing, genuine, hopeful, and welcoming nature.
Serves as a role model and advocate of the YMCA Mission, Promise, Values and Voice.
A leader that possesses initiative, enthusiasm, and strong interpersonal skills.
Oversee vision and operation of branch summer day camps that encompass preschool age through middle school age children, from budgeting, marketing, hiring, training, and scheduling with the camp director, all reporting directly to this position.
Set and model exceptional standards for member service.
Model safety and care expectations for infants, toddlers, and school-age children.
Oversee the development and management of Kids Club, Sports, Summer Camp, Ninja Zone, School Partnership Programming etc to ensure a high-quality, engaging experience.
Oversee the development of the Kids Club Director and the Sports Director.
Lead, create, research, budget and implement programs for a variety of ages that meet the mission and purpose of the YMCA.
Manage staff schedules using scheduling software, ensuring coverage and availability in a timely manner
Plan and lead family events such as our fall festival, member appreciation events and partnership programs with Norton Commons elementary.
Promotes program and membership enrollment in interactions with existing and potential members.
Coordinates program registration, including logistics to support phone, walk-in, and web registration.
Coordinates with marketing efforts to maximize enrollments and provides ongoing support to Program Directors on related issues
Provide updates to the Associate Executive Director on staff development, program development, program quality and other metrics.
Take initiative to address and resolve member concerns to ensure safety and satisfaction in a timely manner.
Build and maintain positive relationships with parents and community partners.
Ensure all members and participants understand the YMCA’s charitable history by passionately participating in the Annual Campaign.
All other duties as assigned