About The Position

This position leads the day-to-day HR operations for La Z Boy’s U.S. retail stores, overseeing a team of HR Business Partners across 20+ markets and partnering closely with four regional directors and Retail HR leadership to strengthen culture and drive business performance. With a strong emphasis on employee relations, compliance, process standardization, and market aligned people strategies, the position ensures consistent, high quality HR support across a geographically dispersed retail organization. The role is remote, with preference for candidates living centrally to store geography, requires up to 50% travel with quarterly travel to Monroe, Michigan, and plays a key part in translating broader retail priorities into effective, market level HR plans.

Requirements

  • Bachelor’s degree in human resources, Business or related field with 8-10 years of relevant experience, or equivalent.
  • 5+ years of Supervisory/Leadership experience.
  • Proven experience in high-volume employee environments (e.g., retail, manufacturing, hospitality, QSR), with the ability to effectively support large, distributed workforces while balancing operational demands, employee relations, and scalable HR processes.
  • Ability to promote innovation and continuous improvement to support the implementation of solutions for the business units served
  • Demonstrated communication and presentation skills, both verbal and written.
  • Demonstrated project management skill and track record of measurable accomplishments.
  • Travel Required: Up to 50%.

Nice To Haves

  • MBA
  • PHR, SPHR, SHRM-CP, SHRM-SCP

Responsibilities

  • Partners with top leaders and departments to provide counsel, proactively identifying issues and opportunities within their teams to take action, drive initiatives and execute plans.
  • Leads efforts for a wide variety of HR initiatives and projects across multiple HR disciplines, including performance management, culture building, change management, diversity and inclusion, safety leadership and governance and compliance.
  • Provides day-to-day performance management guidance, which may include complex employee relations issues and conducting thorough yet objective investigations, to ensure consistent execution of the performance management process.
  • Coaches and guides top leaders of the organization through moderate to complex employee relations issues and conducting thorough and objective investigations as needed.
  • Lead the talent management strategy for the geography/location including developing robust succession planning/talent management, developing internal talent, and supporting the recruiting strategy to ensure we have the right people at the right time.
  • Work closely with leadership and employees to improve work relationships, build morale, increase productivity and engagement and ensure leadership and employees have a direct and productive working relationship including open communications and problem solving.
  • Continually benchmark external regulatory trends and best practices in Human Resources.

Benefits

  • Medical, Vision, Dental and Basic Life Insurance
  • 401k retirement plan with company match of up to 6%
  • Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.
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