Sr Infrastructure Engineer

H&R Block • Kansas City, MO

5d • Remote

About The Position

Develop, implement and administer enterprise-level system solutions and provide support services for H&R Block's IT infrastructure. Collaborate on Workday Financial/HR modules. Define and maintain data mapping between Workday and external systems, ensuring accurate data transformation and validation. Build, test and maintain seamless Workday integrations from start to finish, incorporating external systems using Workday studio, EIB, Core Connectors, and Webservices (SOAP/REST APIs). Implement automation and optimization opportunities in Workday finance processes. Configure and manage Coupa system settings, administer user access, roles, and permissions, and monitor and resolve integration issues. Provide technical support escalation, operational logistics, and incident/problem resolution to ensure optimal Mean Time to Restore (MTTR) and Mean Time Between Failure (MTBF). Develop and maintain security, contingency plans, and system documentation, including diagrams and layouts, and safeguard sensitive financial data with Workday security teams.
This position allows for remote work from anywhere in the U.S.

Requirements

• Develop, implement and administer enterprise-level system solutions and provide support services for H&R Block's IT infrastructure.
• Collaborate on Workday Financial/HR modules.
• Define and maintain data mapping between Workday and external systems, ensuring accurate data transformation and validation.
• Build, test and maintain seamless Workday integrations from start to finish, incorporating external systems using Workday studio, EIB, Core Connectors, and Webservices (SOAP/REST APIs).
• Implement automation and optimization opportunities in Workday finance processes.
• Configure and manage Coupa system settings, administer user access, roles, and permissions, and monitor and resolve integration issues.
• Provide technical support escalation, operational logistics, and incident/problem resolution to ensure optimal Mean Time to Restore (MTTR) and Mean Time Between Failure (MTBF).
• Develop and maintain security, contingency plans, and system documentation, including diagrams and layouts, and safeguard sensitive financial data with Workday security teams.

Responsibilities

• Develop, implement and administer enterprise-level system solutions and provide support services for H&R Block's IT infrastructure.
• Collaborate on Workday Financial/HR modules.
• Define and maintain data mapping between Workday and external systems, ensuring accurate data transformation and validation.
• Build, test and maintain seamless Workday integrations from start to finish, incorporating external systems using Workday studio, EIB, Core Connectors, and Webservices (SOAP/REST APIs).
• Implement automation and optimization opportunities in Workday finance processes.
• Configure and manage Coupa system settings, administer user access, roles, and permissions, and monitor and resolve integration issues.
• Provide technical support escalation, operational logistics, and incident/problem resolution to ensure optimal Mean Time to Restore (MTTR) and Mean Time Between Failure (MTBF).
• Develop and maintain security, contingency plans, and system documentation, including diagrams and layouts, and safeguard sensitive financial data with Workday security teams.

Benefits

• Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage
• can participate in the H&R Block Retirement Savings Plan (401(k) Plan)
• the Employee Assistance Program
• (virtual) fitness center programs
• the associate discount program
• are automatically enrolled in Business Travel Accident Insurance
• receive Associate Tax Prep benefit

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed