Sr International Client Coordinator

NTT Ltd.

7d • Remote

About The Position

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Associate Logistics and Supply Chain Specialist is a developing subject matter expert, responsible for providing support relating to the organization's supply chain solutions and its optimization, processes, and use of resources. The primary objective of this role is to achieve cost benefits, delivery reliability and customer satisfaction through the best possible administration of solutions (flow of material, value, information). This role participates in the execution of the logistics and supply chain strategy that defines the connection and combination of activities and functions throughout the value chain including B2B integration. Key responsibilities: Provides support with availability of the necessary processes and systems to enable the buying team to execute the everyday activities. Contributes to the flow of materials, products, services and information. Interacts with vendors and clients and intervene when queries from these stakeholders are escalated. Remains involved with the buying process by participating in the delivery of advanced components of the process including the final resolution of problems and queries. Proactively implements the necessary processes to ensure continuous client satisfaction. Participates in the pre-sales processes and/or successes to ensure growth within the assigned portfolio. Works closely with internal stakeholders to create the best solution design for the client and develop procedures and systems for commercial supply chain projects ensuring commercial readiness. Supports strategic projects that identify risks to supply chain delivery and drive the implementation of appropriate solutions. Assists with any other relevant task as requested by management. To thrive in this role, you need to have: Display good attention to detail and the ability to manage work processes. Possess knowledge of supply chain processes and procedures. Good client service orientation and impeccable relationship building skills. Display an analytical orientation and continually identify mechanisms for improved service delivery. Good verbal and written communication skills. Possess an understanding of the client’s business needs and the associated company delivery model. Academic qualifications and certifications: Bachelor's degree or equivalent in Supply Chain, Logistics, Business Management or Information Technology or a related field. Relevant Supply Chain and Logistics certification preferred. Required experience: Moderate level experience relevant to the field within a large scale (preferably multi- national) technology services environment' Moderate level experience in service delivery within a supply chain environment' Workplace type: Remote Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us. Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society? Join our growing global NTT family and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future. We employ 40,000 people across 57 countries. By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it’s key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future. You’ll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!

Requirements

• Display good attention to detail and the ability to manage work processes.
• Possess knowledge of supply chain processes and procedures.
• Good client service orientation and impeccable relationship building skills.
• Display an analytical orientation and continually identify mechanisms for improved service delivery.
• Good verbal and written communication skills.
• Possess an understanding of the client’s business needs and the associated company delivery model.
• Bachelor's degree or equivalent in Supply Chain, Logistics, Business Management or Information Technology or a related field.
• Moderate level experience relevant to the field within a large scale (preferably multi- national) technology services environment'
• Moderate level experience in service delivery within a supply chain environment'

Nice To Haves

• Relevant Supply Chain and Logistics certification preferred.

Responsibilities

• Provides support with availability of the necessary processes and systems to enable the buying team to execute the everyday activities.
• Contributes to the flow of materials, products, services and information.
• Interacts with vendors and clients and intervene when queries from these stakeholders are escalated.
• Remains involved with the buying process by participating in the delivery of advanced components of the process including the final resolution of problems and queries.
• Proactively implements the necessary processes to ensure continuous client satisfaction.
• Participates in the pre-sales processes and/or successes to ensure growth within the assigned portfolio.
• Works closely with internal stakeholders to create the best solution design for the client and develop procedures and systems for commercial supply chain projects ensuring commercial readiness.
• Supports strategic projects that identify risks to supply chain delivery and drive the implementation of appropriate solutions.
• Assists with any other relevant task as requested by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level