Sr IT Analyst

Abzena Inc. • Bristol, PA

23h

About The Position

With extensive experience in developing biologics and bioconjugates, we offer a seamless service delivered by fully integrated teams, from early discovery to commercial manufacturing.

Forward-thinking and committed, we find the best solution and use the right technologies to design, develop and manufacture your products to ensure we get vital medicines to patients quickly and safely.

We are dedicated to quality excellence. We are driven to get better treatments to market, efficiently and responsibly by reducing timelines and delivering the highest quality products and services.

We are Abzena. More than a CDMO, we are a responsible and dedicated partner that takes care of your products from concept to patient.

The Senior IT Systems Analyst – Lab & Manufacturing Systems serves as the technical owner and advisor for laboratory computerized systems and supporting IT infrastructure across both GxP and non-GxP environments. This role is responsible for the secure design, implementation, administration, and lifecycle management of systems that support laboratory instrumentation, manufacturing operations, and IT needs. The position ensures reliability, compliance, and business continuity by managing infrastructure, system integrations, data integrity, and user access. Working closely with quality, engineering, vendors, and cross-functional teams, this role plays a critical part in delivering validated and compliant systems that align with corporate and regulatory standards.

Requirements

• Bachelor’s degree in computer science, information systems, or related field – or 10+ years of IT experience in pharma or related industry
• Strong knowledge of GMP, FDA guidelines, and 21 CFR Part 11
• Demonstrated experience with computer system validation, system lifecycle methodology, and data integrity practices
• Proven ability to support lab and manufacturing IT systems, including integrations, upgrades, and new instrument onboarding
• Proficient in ITIL principles, IT security best practices, and risk management
• Hands-on experience with Windows Server and Active Directory, including domain management, group policies, and workstation/domain integrations
• Proficiency in network configuration and troubleshooting (TCP/IP, VLANs, firewalls, switches, Wi-Fi, and VPNs) to support lab and manufacturing connectivity
• Experience with workstation imaging, OS builds, and installation/configuration of server and client applications in regulated environments
• Excellent problem-solving, communication, and organizational skills with ability to manage multiple priorities
• Proficient in MS Office and capable of developing documentation, SOPs, and technical training materials

Nice To Haves

• Hands-on experience with pharmaceutical systems such as Empower CDS, LIMS (Laboratory Information Systems), and Electronic Lab Notebook (ELN) is a plus

Responsibilities

• Provide ownership of lab and manufacturing computerized systems and IT infrastructure
• Oversee secure deployment, administration, and scaling of lab systems
• Support system implementations (such as Cytiva AKTA, Agilent HPLC and Vi-CELL BLU, LIMS, Empower, OpenLab, etc.), integrations, and upgrades across lab and manufacturing environments
• Maintain system compliance with 21 CFR Part 11 and data integrity standards
• Manage IT support for onboarding new instruments and platforms
• Partner with vendors, quality, and engineering teams to deliver compliant solutions
• Collaborate with Quality on Computer System Validation (CSV) activities and documentation
• Ensure data backup, recovery, and business continuity strategies are in place
• Act as escalation point for technical troubleshooting and root cause analysis
• Collaborate with IT leadership, IT MSP, lab functions, and business teams
• Support audits and represent IT during internal, customer, and regulatory inspections
• Perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level