Sr IT Engineer

Honeywell•Phoenix, AZ

1d•Hybrid

About The Position

As a Sr IT Engineer at Honeywell , you will play a pivotal role in designing, implementing, and supporting end‑user technology solutions that enable productivity, security, and a high-quality employee experience across the enterprise. This role is a key contributor to the Aero Separation Project and will focus on modern workplace technologies, device management, and executive-level support. You will report directly to the IT Manager and work out of our Phoenix, Arizona location on a hybrid work schedule. In this role, you will directly impact user satisfaction, system reliability, and operational efficiency by delivering scalable, secure, and user-centric IT services across corporate environments.

Requirements

Bachelor’s degree f rom an accredited institution in a technical discipline such as science, technology, engineering, mathematics
5 or more years of experience in IT engineering, End User Computing, or a related field.
Strong hands-on experience with End User Computing (EUC) environments in an enterprise setting.
Proven expertise with Microsoft Intune and modern device management .
Experience supporting Microsoft 365 services in a corporate environment.
Hands-on experience with VDI platforms (Citrix, VMware, AVD, or similar).
Experience supporting macOS (Macintosh) and Windows endpoints.
Familiarity with Nexthink or other endpoint experience/monitoring tools.
Experience managing PC lifecycle management from deployment through retirement.
Working knowledge of enterprise print services , including HP Print Services and Print Manager .
Experience supporting mobility and MDM solutions .
Strong troubleshooting skills across hardware, software, and user experience issues.
Knowledge of endpoint security, compliance, and IT best practices.

Nice To Haves

Bachelor’s degree in Computer Science, Information Technology, or a related field.
Experience providing Executive / VIP IT support in a corporate environment.
Experience working in hybrid or large-scale enterprise IT environments.
Strong customer service mindset with excellent communication skills.
Ability to work independently and manage multiple priorities.
Strong analytical, problem-solving, and documentation skills.
Commitment to maintaining high standards of security, compliance, and user experience.
Ability to adapt quickly to new technologies and evolving business needs.

Responsibilities

Design, implement, and support End User Computing (EUC) solutions across Windows, macOS, and virtual desktop environments.
Administer and support Microsoft Intune for device enrollment, configuration, compliance, patching, and security policy enforcement.
Manage and support Microsoft 365 services, including endpoint integration with productivity, collaboration, and identity platforms.
Leverage Nexthink (or similar digital experience monitoring tools) to proactively identify, analyze, and remediate end-user performance and experience issues.
Support Virtual Desktop Infrastructure (VDI) platforms, ensuring performance, availability, and user adoption.
Provide advanced support for macOS (Macintosh) environments alongside Windows-based systems.
Oversee PC lifecycle management , including hardware standards, procurement coordination, imaging, deployment, refresh, and secure decommissioning.
Manage and support HP Print Services , including Print Manager , print queues, drivers, and enterprise printing solutions.
Deliver Mobility Device Management (MDM) support for laptops, mobile devices, and peripherals in compliance with corporate security standards.
Provide Executive Care / VIP support , delivering white-glove, high-touch IT services to senior leaders and critical stakeholders.
Monitor system performance and troubleshoot complex issues to ensure optimal functionality and minimal downtime.
Collaborate with cross-functional IT, security, and business teams to integrate new technologies and improve existing services.
Maintain documentation, standards, and procedures to support operational excellence and audit readiness.