Sr Lead Pricing Operations Analyst

Lumen Technologies

1d • $105,786 - $155,152 • Remote

About The Position

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
The Senior Lead Pricing Operations Analyst will play a critical role in enabling Lumens’ North Star pricing architecture. This position focuses on gathering and coordinating IT requirements, ensuring that quoting systems fully support our monetization ambitions. The analyst will synthesize data, build business cases, and make recommendations. They will collaborate across pricing, product, and marketing teams to deliver scalable, efficient, and AI-enhanced solutions

Requirements

• Bachelor’s degree in Business, IT, or related field (or equivalent experience). MBA preferred
• 6+ years of relevant experience in pricing, product, or technical analyst role.
• 3+ years of telecom experience and familiarity with telecom products.
• Familiarity with Salesforce.com and enterprise workflow integration.
• Excellent communication and cross-functional collaboration skills.

Nice To Haves

• Experience with AI tools or data-driven process improvements is a plus.
• Project coordination experience in pricing or product development environments.
• Analytical mindset with attention to detail.
• Ability to manage multiple priorities in a fast-paced setting.

Responsibilities

• Requirements Gathering & Recommendations:
• Collect and document IT requirements for pricing architecture initiatives.
• Build business cases based on requirements and recommend best course of action.
• Serve as a liaison between pricing, product, marketing, and IT teams.
• Quoting System Enablement:
• Ensure quoting systems are designed to support monetization goals.
• Drive improvements in speed, precision, and user experience through AI-driven enhancements.
• Workflow Integration:
• Assist in integrating pricing and quoting workflows into Salesforce.com for accuracy, efficiency, and scalability.
• Lead investigation and validation of financial data and modeling.
• Innovation & Continuous Improvement:
• Identify opportunities for AI-driven enhancements across quoting tools.
• Lead initiatives that improve operational efficiency and customer experience.
• Pricing Workflow Governance
• Ensures all approval processes and governance processes are designed in an automated fashion

Benefits

• Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
• We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level