Sr Manager Business Continuity Program

Lamb WestonKennewick, WA
12d

About The Position

The Sr Manager, Business Continuity Program owns, leads, and is accountable for the design, execution, maturity, and effectiveness of Lamb Weston’s enterprise Business Continuity Program. This role serves as the enterprise subject matter leader for business continuity and operational resilience, partnering with executive leadership, functional leaders, and plant operations to ensure the company’s ability to prepare for, respond to, and recover from disruptive events. This role is responsible for setting direction, establishing standards, driving adoption, and ensuring sustained compliance and effectiveness of Business Impact Analyses (BIAs), Business Continuity Plans (BCPs), and the Crisis Response Plan across the organization. The Manager works in close partnership with the IT Disaster Recovery leader to ensure integrated business and technology recovery readiness. The ideal candidate brings demonstrated experience leading business continuity in a complex manufacturing environment, is risk oriented and pragmatic, and has a proven ability to establish credibility, influence decision making, and maintain executive confidence in the organization’s operational resilience posture. The position reports to the VP, Internal Audit / Enterprise Risk and is based in Eagle, Idaho or Kennewick, Washington.

Requirements

  • Deep, hands‑on expertise in Business Continuity management standards, principles, tools, and best practices.
  • Bachelor’s degree required in Business, Risk Management, Operations, or a related field.
  • 5+ years of progressive experience leading or managing business continuity, crisis management, disaster recovery, risk management, or operational resilience programs (manufacturing or industrial environment strongly preferred).
  • 5+ years of experience leading complex, cross‑functional programs with demonstrated ownership and accountability for outcomes.
  • Demonstrated ability to influence without direct authority and hold senior stakeholders accountable.
  • Strong executive‑level written and verbal communication skills, including the ability to translate risk into business impact.
  • Risk‑based, pragmatic decision‑making approach aligned to business priorities.
  • Proven capability to set strategic priorities, establish plans, and drive execution across multiple initiatives simultaneously.
  • Experience responding to and managing material disruptive events and recoveries.
  • Strong project management, planning, and organizational skills with a track record of meeting deadlines.
  • Proven adaptability, conflict resolution, and coordination skills in high‑pressure environments.
  • Willingness to support exercises, training, and live incidents outside standard business hours.
  • Ability to travel domestically and internationally as required.
  • Proficiency in Microsoft Office products

Nice To Haves

  • Professional certification preferred (DRII, BCI, or equivalent).
  • ServiceNow GRC experience preferred.

Responsibilities

  • Owns and leads the enterprise Business Continuity Program, including strategy, policies, standards, methodologies, and roadmaps aligned to organizational risk appetite and business objectives.
  • Drives continuous improvement of business continuity capabilities across functions and regions, ensuring consistent application of standards while allowing for appropriate operational flexibility.
  • Establishes and enforces accountability across business units for completing and maintaining BIAs, BCPs, and related recovery strategies.
  • Leads the development, coordination, and delivery of business continuity training, awareness, and role‑based materials to ensure leaders and teams understand and execute their responsibilities.
  • Plans, directs, and oversees recovery exercises, simulations, and drills, including validation of business process dependencies, critical applications, and workaround strategies.
  • Owns issue management and remediation oversight for gaps identified through testing, audits, or real‑world events; provides expert guidance and challenges risk acceptance where appropriate.
  • Provides executive‑level risk analysis, insight, and reporting, including program maturity assessments, metrics, dashboards, and recommendations for investment or risk mitigation.
  • Owns the maintenance and effectiveness of business continuity tools, templates, and supporting technologies (e.g., ServiceNow GRC).
  • Plays a leadership role during crises, supporting incident response, decision‑making, and recovery coordination as required.
  • Acts as the primary point of accountability for business continuity–related audit, regulatory, and customer inquiries.
  • Partners with Enterprise Risk, Internal Audit, IT Disaster Recovery, and Operations leadership to ensure a cohesive and integrated approach to resilience.

Benefits

  • Health Insurance Benefits - Medical, Dental, Vision
  • Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
  • Well-being programs including companywide events and a wellness incentive program
  • Paid Time Off
  • Financial Wellness – Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance
  • Family-Friendly Employee events
  • Employee Assistance Program services – mental health and other concierge type services
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