Sr Manager Communications

Aven Hospitality•Dallas, TX

About The Position

Aven Hospitality is an innovative technology provider powered by SynXis®, the leading global hospitality commerce and distribution platform. We empower hoteliers around the world to exceed expectations, solve daily challenges, and stay ahead of the competition. With our comprehensive portfolio of solutions, hoteliers can manage distribution, retailing, payments, operations, and more. Providing hoteliers the tools to maximize revenue, improve operational efficiency, and deliver personalized guest experiences that drive satisfaction. Our tools are built to seamlessly integrate with each hotelier’s unique strategy, elevating guest satisfaction and creating meaningful connections. We are pioneering AI in hospitality technology to unlock new opportunities, drive efficiency, and personalize the guest experience. By prioritizing stability, scalability, and data-driven insights, we equip hoteliers to adapt and thrive in an ever-changing landscape, ready for whatever comes next.. Senior Manager, Communications As the Senior Manager of Communications at Aven Hospitality, you will be responsible for building the company’s reputation and leading the delivery of our global brand narrative. Reporting to the Director of Brand & Product Marketing, you will lead the strategy to position Aven as the definitive leader in hospitality technology. You’ll bridge the gap between complex tech and human-centric storytelling to amplify our voice and drive brand obsession among hoteliers.

Requirements

Bachelor’s degree in marketing, communications, or a related field.
10 years of experience in corporate communications, brand, or public relations, with at least 5 years in B2B tech companies (travel and hospitality experience preferred).
A proven track record in building and executing integrated communications strategies that drive brand awareness, positive perception, and business growth.
Strong storytelling skills with the ability to translate complex technology into compelling narratives.
Excellent communication, project management and analytical skills.
Familiarity with media monitoring platforms, social media tools, and content management systems.
Comfortable operating in a fast-paced, global environment with a hands-on, builder mindset.

Responsibilities

Messaging: Build and refine the core company story and high-level messaging, equipping stakeholders with the materials needed to deliver a consistent message that resonates.
Media & Public Relations: Protect and enhance the company’s reputation by managing external communications and media outreach to drive brand awareness and position us as thought leaders and industry experts through earned media and strategic paid placements to increase brand awareness and share of voice.
Executive Visibility & Thought Leadership: Identify and secure speaking slots at industry events, ensure stakeholders are properly prepped and on-message, and actively seek opportunities to inject the company’s narrative into trending industry conversations; Manage industry memberships.
Content Marketing: Plan and produce high-value assets like blogs, articles, guides and case studies to support both top-of-funnel awareness and bottom-of-funnel demand generation.
Social Media: Build LinkedIn Strategy that aligns with broader marketing goals to drive engagement and professional authority, maintaining a calendar and executing a consistent posting schedule.
Agency Oversight & Budget: Lead global PR agencies. Manage communications budgets to ensure ROI across campaigns and initiatives.
Performance Tracking: Establish KPIs, measure success, and communicate monthly.