Sr. Manager Global Trip Planning

Jeppesen ForeFlight Careers • Austin, TX

13h • Remote

About The Position

Jeppesen ForeFlight is hiring a Sr. Manager to lead our global Trip Planning Services team. This role is responsible for leading our 24x7x365 operations team including Trip Planners, Flight Planners, Vendor Relations Specialists and Team Leads. The role will also be responsible for coaching and mentoring of all levels of staff and existing Managers. Jeppesen ForeFlight’s Trip Planning team enjoys a strong legacy that began 47 years ago and has since emerged as a globally recognized leader for excellence in supporting all types of flight operations. A successful candidate is expected to embrace this legacy while leading us toward a future that will leverage the excellence of our people combined with advanced technology and data insights to deliver fantastic results for our customers. The current team consists of 50+ professionals that support 20,000 annual flight operations worldwide. We have experienced tremendous growth over the past 5 years thus we are seeking the next leader to build upon this success. Location This position is U.S. remote with the option to work onsite in Englewood CO or Austin TX.

Requirements

• 10 years of experience working in global flight operations including trip planning and or flight dispatch.
• 5 years of experience leading teams while having direct report oversight.
• U.S. citizen capable of supporting U.S. DoD and other U.S. government contracts.
• 10% travel

Nice To Haves

• Demonstrated experience from a customer’s perspective including having worked as a pilot or flight dispatcher or within an aviation operations environment.
• College degree in aviation technology, aviation management or related field of study.
• Experience working with a variety of mission types, including: part 91, part 135, part 121 and Military operations.

Responsibilities

• Coach and mentor a wide range of skillsets and experience, bringing the best out of our team with an inspiring style of leadership and communication
• Maintain a positive safety culture within the team where all are empowered to speak up and report concerns or challenge the status quo.
• Be a servant leader who is relentless in removing obstacles and solving problems that enable our employees to perform at their best.
• 24x7x365 operational excellence as measured by key performance indicators (KPI’s) that are rooted in: quality, responsiveness, efficiency, employee development and customer satisfaction.
• Develop strong working relationships with customers, internal stakeholders, and external partners.
• Drive technology advancements within our team including integrated “better together” solution across the Jeppesen ForeFlight portfolio.

Benefits

• Medical, dental, vision insurance with Employer paid health premiums
• Open PTO Policy
• 401(k) with up to 10% company matching and immediate vesting
• 12 Weeks Paid Maternity Leave
• Flight Training Rewards
• Pay is based upon candidate experience and qualifications, as well market and business considerations.
• The pay range for this role is $160k - $210k

What This Job Offers

• Job Type: Full-time
• Career Level: Manager