Sr. Manager, Information Security Identity and Access Management Operations

Blue Cross Blue Shield of Massachusetts • Hingham, MA

1d • Hybrid

About The Position

The IAM Operations Senior Manager is experienced leading a team and overseeing daily operations and governance of the IAM program. This person is an effective leader who drives continuous improvement and maturity of the IAM program. This role is responsible for ensuring that the IAM Operations team operates securely and efficiently while delivering measurable and impactful value to the organization. They are responsible for enforcement of security and compliance requirements and driving operational efficiencies within IAM and across the organization. This role is eligible for our flex 1m persona.

Requirements

• Experience with IAM and IGA solutions such as SailPoint, ForgeRock, Ping Identity, Delinea, CyberArk
• Strong knowledge of identity governance and compliance standards
• Knowledge of security and compliance frameworks (NIST, SOC)
• Expert level knowledge of BCBSMA Information Security standards and industry best practices, frameworks, and regulations.
• Professional demeanor and strong communication skills with business partners, team members, key stakeholders and senior leadership
• Bachelor’s degree in a technology, security, or compliance field (or equivalent experience)
• 5+ years in IAM Operations or security roles

Nice To Haves

• Security certifications such as CISSP, CISM, CISA is a plus

Responsibilities

• Ownership and oversight of daily operations including user lifecycle events, access provisioning and deprovisioning, new hire onboarding, and IAM and company-wide initiatives
• Identify opportunities to mature the IAM program and collaborate with engineering, architecture, identity governance and product ownership teams to deliver valuable solutions and enhancements
• Oversee IAM solutions and collaborate with integration teams to understand changes to IAM Operations processes and plan upcoming automation releases
• Collaborate to develop the IAM roadmap and allocate IAM Operations resources to effectively achieve objectives
• Manage IAM Operations team members and ensure that individual, team and enterprise-wide deliverables and goals are achieved timely
• Identify opportunities to automate and align processes to standards, contributing to increased audit compliance and governance, improved security practices and improved user experience
• Ensure that the IAM program aligns with security, governance and compliance requirements. Support internal and external logical access audits
• Review processes and monitor quality assurance results to ensure audit and security controls are effective
• Assist in designing and managing the strategy for securing, monitoring, and managing privileged accounts and access

Benefits

• We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager