Sr Manager, Legal Operations Technology & Reporting

Truist•Atlanta, GA

10d•Onsite

About The Position

The Legal Operations Senior Manager for Technology and Reporting will lead the development and execution of Truist Legal Department’s technology and data analytics and reporting strategy. This role will manage the selection, implementation, integration, and ongoing management of legal technology solutions, and coordinate with Enterprise Technology to ensure compatibility and security of legal technology systems. The role will monitor emerging technology solutions, including the evolution of legal AI applications and advise on potential use cases for the Legal Department. The role will build a knowledge management system that streamlines knowledge sharing among legal professionals. The position will also manage the Data Analytics Team and develop industry-standard data analytics and reporting to support the Legal Department. The ideal candidate will have a background in legal operations, excellent organizational skills, and the ability to build and lead high-performing teams. Office centric role 5 days in office - position is not remote. For this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)

Requirements

Bachelor’s degree or higher in Technology, Business Administration, or a related fields
5+ years of experience in legal operations or working in corporate or law firm management role in the areas of technology and/or data analytics
Deep understanding existing and emerging technologies in the legal industry with a particular focus on Artificial Intelligence
Proven experience utilizing data analytics
Strong background with reporting tools such as Tableau, Power BI, Cognos and other reporting and data analytics applications
Demonstrated ability to successfully lead a team and develop high performing professionals
Strong organizational and project management skills, with the ability to manage multiple tasks and people simultaneously
Excellent communication and interpersonal skills, with the ability to collaborate effectively with senior legal professionals, senior executives, vendors, and other stakeholders
Proficient in understanding legal operations software, processes, and workflows
Ability to interact effectively with people at all organizational levels and build strong relationships with internal stakeholders
Executive presence and ability to serve as the primary Legal Department representative in cross-enterprise initiatives
Proficient in the use of Microsoft Office Suite
Strong analytical and critical thinking skills

Nice To Haves

MBA or JD
Background with Passport and NetDocuments

Responsibilities

Lead a team of highly qualified professionals to deliver best-in-class services and processes to the Legal Department in the areas of legal technology and data reporting and analytics.
Serve as a strategy leader for technology applications for the Legal Department and serve as a subject matter expert on emerging technologies in the Legal industry with a particular focus on use cases and issues related to Artificial Intelligence.
Build a knowledge management platform that connects functions, people, and information across the Legal Department.
Manage the Legal Department’s Data, Reporting, and Analytics team, developing high quality legal expense and matter reporting, dashboards, and data analytics relevant to the Legal Department.
Identify opportunities for cost savings and efficiency improvements within the Legal Department through technology solutions.
Develop and implement programs and provide support for key initiatives using technology to improve the efficiency and effectiveness of the Legal Department.
Collaborate with other Truist teams in areas such as Risk, Compliance, Policy, Change Management and Finance on technology initiatives.
Serve as the primary point of contact with Enterprise Technology team.
Provide effective oversight and direction to the team and manage key projects.
Lead and mentor a team of legal operations professionals, fostering a culture of continuous improvement and professional development.