Sr Manager, LTL Sales Enablement

J.B. Hunt Transport Services, Inc.Lowell, AR
3d

About The Position

Under general direction, the Sr Manager LTL Sales Enablement is responsible for managing a team of LTL sales enablement personnel and directing them in their day-to-day responsibilities as well as developing a strategy for their team to ensure day to day duties are accomplished in support of overall LTL portfolio growth.. The incumbent helps their team define the opportunity strategy to sell J.B. Hunt LTL services, while aligning internal teams on executing the strategy. Responsibilities include developing and growing employees, enhancing their knowledge of all LTL process flows, while maintaining a working knowledge of J.B. Hunt internal systems. This role will promote and foster a customer-centric culture by influencing a team, as well as external and internal clients.

Requirements

  • High school/GED.
  • WITH 3-4 years of Customer Experience/Account Management or Transportation/Logistics experience AND/OR 2-3 years Sales experience.
  • AND/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences.
  • Experience working through change management.
  • Experience excelling in high volume, fast-paced work environment.
  • Relevant experience working with LTL.
  • Ability to work in a competitive environment.
  • Demonstrated sales generation results.
  • Holding people accountable/difficult conversations.
  • Ability to motivate and lead a successful team.
  • Ability to create/maintain a customer-centric environment.
  • Ability to influence and motivate beyond the organizational level.

Nice To Haves

  • Bachelor's degree in Business, Supply Chain, or Transportation Logistics.
  • With 3+ years relevant LTL Experience, Or 5+ years Transportation /Logistics Sales experience.
  • Ability to travel 20% of the time +/-

Responsibilities

  • Leads talent identification, development, performance, and overall management efforts for a LTL sales team.
  • Manages performance of personnel by monitoring key performance indicators that ensure LTL sales objectives are met.
  • Promotes customer success by ensuring that an excellent customer experience is provided and personnel are proactively identifying customer inefficiencies to increase stakeholder satisfaction and operational efficiency.
  • Assists direct reports in coordinating with internal teams and the customer to implement the customer's solution and maximize LTL sales volume potential for products and services.
  • Serves as coordinator for all LTL Carrier Engagement in our Lowell, AR main campus in support of field personnel namely - VP, LTL & Director of LTL Pricing.
  • Provides day to day support for employee(s) and customers often by working with leadership to handle internal and external issues that have escalated beyond the scope of the incumbent’s direct report(s).
  • Collaborates and influences internal groups to optimize business processes- receivables, payables, sales, pricing, and operations.
  • Fosters inclusive team environment and promote inclusivity with all customer interactions.
  • Trains sales personnel on customer presentations/QBRs.
  • Supports overarching sales personnel on qualifying LTL QBRs.

Benefits

  • medical benefit
  • dental benefit
  • vision benefit
  • 401(k) retirement plan
  • life insurance
  • short-term and long-term disability coverage
  • paid time off commensurate with tenure (includes vacation and sick time)
  • six weeks of paid maternity leave along with two weeks of paid parental leave
  • six paid holidays annually

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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