Senior Manager of Administration

Vail Place•Hopkins, MN

2d•$75,000•Hybrid

About The Position

Vail Communities is seeking a strategic and highly organized Sr. Manager of Administration to strengthen the operational backbone of our organization. This role is supervised by the Senior Director of Administration and Compliance and is responsible for ensuring that administrative infrastructure, information systems, and technology platforms actively support compliance, accountability, and organizational growth. Our mission is to create pathways for recovery through relationships, purpose, and opportunity. To deliver on that mission, we must have strong, secure, and well-integrated internal systems. This position plays a critical leadership role in building and maintaining that foundation. Vail has been serving the Twin Cities for over 40 years, offering individuals with serious mental illnesses a single point of access for coordinated care. We are a community-focused organization that values dignity, inclusion, community, opportunity, and excellence. The Sr. Manager of Administration supports enterprise-wide administrative operations, information systems oversight, and technology alignment to ensure: Regulatory compliance System integrity and security Administrative and Compliance efficiency Clear documentation and internal controls Scalable infrastructure to support growth This is a cross-functional role that partners across departments to ensure that systems, processes, and compliance requirements are aligned and function effectively. This position ensures that technology is not just operational — but compliant, secure, and strategically aligned. This is a high-impact role focused on strengthening the infrastructure that protects and powers our mission. If you are motivated by: Building secure and compliant systems Improving administrative efficiency Reducing risk through strong information system integrity Creating infrastructure that supports meaningful community impact We encourage you to apply!

Requirements

A bachelor’s in information systems, Information Technology, Business Administration, or related field.
3-7 years of experience managing internal information systems, technology vendors, or IT operations
Strong operational and systems-thinking skills
Experience managing administrative and/or information systems in a regulated environment
Working knowledge of Microsoft 365 systems and other enterprise platforms
Ability to assess risk and implement structured solutions
High attention to detail and process integrity
Clear and professional communication skills
Commitment to accountability, equity, and continuous improvement

Nice To Haves

Experience in a nonprofit, healthcare, behavioral health, or other regulated environment strongly preferred
Preferred certifications in Microsoft 365 or Azure Administration

Responsibilities

Oversee system security, cybersecurity monitoring, and risk mitigation
Maintain oversight of access controls, user permissions, and data governance practices
Serve as primary liaison with IT vendors and manage service coordination
Evaluate and strengthen technology infrastructure to improve efficiency and reduce risk
Ensure platforms support compliance requirements, reporting accuracy, and audit readiness
Partner with leadership to identify technology gaps that may create compliance exposure
Support staff training and system adoption to ensure proper use and accountability
Maintain documentation of system configurations, protocols, and safeguards
Strengthen and standardize internal processes, workflows, and documentation systems
Oversee day-to-day office operations and vendor coordination
Support onboarding and offboarding logistics in partnership with HR
Contribute to administrative and IT budget planning
Maintain organized records and scalable operational infrastructure